RESIDENTS PRAISE OUTSTANDING CARE AT BUPA CARE HOMES
Bupa care home residents are happier than ever with the standard of care they’re receiving. An annual independent survey of care home residents showed that levels of satisfaction have reached record heights. The survey revealed that 73% of residents rated the overall standard of care at their Bupa home as ‘excellent’ and/or ‘very good’. While 79% of relatives surveyed said they regarded Bupa’s overall dementia care provision as ‘very good’ or ‘excellent’. Oliver Thomas, Director of Bupa’s UK Care Homes, said: “Residents are in the best position to judge our care and I am delighted to see