Artificial Solutions launches OpenQuestion, a new Voice and Conversational IVR Solution and unveils new website, Teneo.ai
·OpenQuestion is created from millions of positive customer interactions, solves the customer frustration of navigating through complex menu systems and quickly connect customers to the right live agent. ·The solution deploys in only 90 days and reduce call misrouting by 90% in contact centers, compared to traditional keypad navigation. ·By implementing OpenQuestion, a contact center can realize an average saving of 8% of minutes spent on the phone.Artificial Solutions, the enterprise AI product provider for contact centers, announced today the launch of its voice and