Handelsbanken gathering its forces at branches, accelerating the pace of digital development and cutting costs
Digitalisation among customers has now reached such a point that the Bank can enter a new stage in its development – at both the branches and digital meeting places.On one hand, many of Handelsbanken’s core customers have ever more advanced demands for their personal meetings. For this reason; Handelsbanken is now strengthening its presence at the branches, in order to meet the demands of, for example, corporate customers and private banking customers. This will be achieved through the granting of an even greater degree of decision-making authority and increased accessibility to specialist
