Wärtsilä’s Smart Support Centre delivers fast remote service response
Wärtsilä Corporation, Trade press release, 16 April 2020 at 4 pm EESTThe technology group Wärtsilä announces the launch of its global Smart Support Centre service . This service is aimed at improving asset uptime via remote access for customers of Wärtsilä’s Voyage business, thereby substantially reducing the need for physical service attendance. Operational support is delivered via virtual service engineers. Smart Support is designed to maintain all Wärtsilä Voyage equipment, including ship handling solutions, such as ECDIS and