SCTE White Paper Provides Cable MSOs with Guidance for Finding and Prioritizing Undetected Service Outages
VALHALLA, N.Y., October 11, 2011 – Rev2, a rapidly growing risk management provider focused on delivering solutions that improve business performance, today announced that the Society of Cable Telecommunications Engineers (SCTE) has published a white paper that describes a solution to a major business/technology gap in service engineering operations at Multiple System Operators (Cable MSOs). Titled “Drill Here: Systemic Prioritization of Undetected Service Outages to Improve Overall Business Performance,” the white paper describes an emerging methodology that helps Cable MSOs identify