HIQ DELIVERS BETTER SERVICE FOR OP-POHJOLA GROUP’S CUSTOMERS
HiQ is responsible for the concept design, user experience design, application development and testing of OP-Pohjola Group’s new mobile banking service. Based on state-of-the-art mobile technologies, the service has made it to the list of the most downloaded free applications shortly after being launched.”We wanted to offer our customers a reliable and up-to-date way to meet their everyday banking needs at their convenience, any time, any place. Our objective was to create a mobile banking service that, in terms of user experience, is the best one in Finland. Our customer feedback indicates