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Ingrid Delivery Platform connects retailers, carriers, and consumers to create a better shopping experience for everyone.

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  • Jennifer Roach

    Head of Marketing


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    Everyone who has ever shopped online has had a bad delivery experience. Ingrid is here to change that. We’re entering a delivery-first era where delivery is no longer an afterthought. Product and price have traditionally been the two key decision drivers for consumers, but delivery is just as integral now. Retailers who don’t adapt to this reality will lose customers to competitors who provide personalized delivery via a wide network of well-known global players and hyper-local carriers. That’s where Ingrid comes in. We are positioned to drive fundamental change in the industry, helping mid-market and enterprise retailers create a delivery experience that drives purchases, customer loyalty and satisfaction.
    Piotr Zaleski, CEO and co-founder of Ingrid
    At Verdane, we are excited to strengthen our partnership with Ingrid – a company we deem to have category leader potential in the European Delivery Experience Software market. With its leading technology and innovative product suite covering the entire e-commerce consumer journey, Ingrid is well-placed to significantly improve the online shopping experience for merchants, carriers and consumers alike. As the preferred partner to growing tech-enabled businesses across Europe and with its extensive experience backing software businesses, Verdane is perfectly positioned to support Ingrid as it continues to grow its platform and scale its operations across Europe. We look forward to closely collaborating with Piotr Zaleski and his team on this journey.
    Björn Beckman, Principal at Verdane
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    Ingrid raises a €21 million funding round led by Verdane

    · Over 85% of shoppers churn after a poor delivery experience · Ingrid creates delivery experiences that fit people's lives. With over 130 million orders processed, Ingrid's AI and tech-driven platform is trusted by more than 250 retailers                 · Ingrid continues expanding and has signed major brands and retailers such as Paul Smith, ME+EM, Sneakersnstuff, Estrid and Farmasiet in the last year · The Verdane-led funding will enable the company to continue its international expansion across the Nordic markets, the UK and the Netherlands to become Europe's leading delivery

    Introducing Ingrid Returns

    Online return processes can be frustrating for brands and shoppers alike. Last November, Ingrid set out on a mission to simplify them by acquiring turnr, a pioneering returns automation platform.Today, we're celebrating a milestone — turnr is now Ingrid Returns , a cornerstone of our end-to-end delivery experience portfolio. Ingrid Returns isn't just another solution; it's a revolution for modern e-commerce brands and online shoppers.Data-driven insights. Equip your brand with the intelligence to prevent returns before they happen, retaining

    Farmasiet optimizes transport operations with the delivery experience platform Ingrid

    Farmasiet, Norway's largest online pharmacy, partners with the experience delivery platform Ingrid to streamline transport management, reduce logistical costs, and ensure each customer receives their pharmaceutical orders securely and quickly. Digitally-native Farmasiet has established itself as a tech-driven pioneer in Norway's pharmaceutical space, successfully challenging the three major Norwegian pharmacy chains that primarily focus on physical retail stores. Since its inception in 2014, Farmasiet has experienced a significant growth, with sales reaching well over half a

    CAMILLA PIHL signs with Ingrid

    It's more than just a brand. It's a universe. CAMILLA PIHL  extends its partnership with Ingrid to champion a mindful approach to fashion with sustainable product returns and effortless exchanges. CAMILLA PIHL is an Oslo-based fashion brand founded in 2018 by Camilla Pihl, an influencer and entrepreneur passionate about style and lifestyle. With timeless femininity at the brand's heart and everyday essentials, CAMILLA PIHL offers a complete and balanced wardrobe for the modern woman. With 3 retail stores — and another store opening in April, 2024 —

    Parfym signs with Ingrid for optimized delivery checkout

    It's the Nordic beauty destination with a selection of the world's finest brands within fragrances, skincare, cosmetics and hair care — we're thrilled to welcome Parfym.se as our newest client.Parfym.se was founded in 2005 with the ambition to challenge traditional perfumeries and transform the Swedish beauty industry into an inclusive online experience. Today, it's one of the leading online beauty destinations in the Nordics with operations in Sweden and Finland and over 200 established brands on offer."As the next step in our journey to further improve our customer

    STUTTERHEIM signs with Ingrid

    Designed in Stockholm, made in Europe. Local deliveries, globally. It's our pleasure to extend our partnership with the premium Swedish rainwear brand STUTTERHEIM — now to include returns optimization.Founded on a gray and rainy day in Stockholm in 2010, STUTTERHEIM has evolved into a Swedish lifestyle brand that draws inspiration from the urban landscape of Stockholm and keeps large parts of the globe dry in all weather.Soon, no gloom and drizzle will prevent STUTTERHEIM customers from enjoying a great delivery experience at all stages of the shopping journey, with a future-

    Paul Smith signs with Ingrid

    Paul Smith, Britain’s leading independent design company, partners with the delivery experience platform Ingrid to optimize their global delivery operations and cover all stages of the customer journey with a strong personal touch. Founded as a small shop in Nottingham in 1970, Paul Smith has grown into a global brand sold on six continents. It has flourished from menswear design into a lifestyle company for everyone, known for its distinctive signature multi-coloured stripes. “You can find inspiration in everything,” Sir Paul Smith says. Paul Smith clothes are

    ICIW goes live with Ingrid

    From a post-it note on a bathroom mirror to worldwide sales of high quality sportswear. ICANIWILL joins forces with Ingrid to power deliveries that fit people's lives just as great as the brand's performance wear does.ICANIWILL had become one of the fastest growing sportswear brands in Scandinavia and a well-established company in other European markets. Just as the words 'I CAN I WILL' motivated Gustaf Ollas to push himself and dream big, the brand now continues to motivate and encourage others around the world to work hard and embrace their performance.We're very excited to

    Estrid goes live with Ingrid

    Estrid , the award-winning vegan hair removal and body care brand trusted by millions, has partnered with Ingrid to make sure every customer delivery feels as smooth as a fresh shave.Estrid offers sculpted steel razors, designed to last a lifetime, with blade subscriptions that automatically deliver blade refills to customers. We’re proud to have become Estrid’s delivery experience platform of choice and elevate their subscription-based delivery management towards more efficiency and even greater customer satisfaction.

    Bubbleroom launches an effortless online checkout experience with Avarda and Ingrid

    Bubbleroom, one of Scandinavia's biggest and fastest growing online fashion retailers, has successfully launched an integrated online checkout solution, developed by the Nordic white-label payment provider Avarda in a strategic partnership with the delivery experience platform Ingrid, in three Nordic markets. The ideal checkout experience hinges on clarity and simplicity. Long and confusing user flows, generic and duplicate address forms, limited delivery alternatives and payment methods can ultimately turn online shoppers away once they reach the last step, resulting in high

    Bergans of Norway signs with Ingrid

    Believe in tomorrow — explore today. We're proud to welcome Bergans of Norway as our client! Bergans of Norway makes premium quality outdoor products in a more sustainable way, trusted and loved by the Norwegians since 1908. They've got everything to give each customer the best possible wilderness experience, regardless of the weather and conditions. Together, we embark on providing a seamless delivery experience for every nature enthusiast out there. Soon, Bergans of Norway's shoppers will have access to the best, contextually-tailored delivery options — including delivery

    Ingrid acquires Turnr to raise the bar for comprehensive e-commerce experience

    Boosting E-commerce: Delivery experience platform Ingrid acquires return innovator Turnr. The strategic acquisition combines Ingrid's platform for customized delivery experiences with Turnr's efficient returns process, setting a new standard for the customer experience throughout the purchase journey. Ingrid (In-Grid AB) has announced the acquisition of Turnr, a platform for automating e-commerce returns. As a delivery experience platform, Ingrid connects merchants, carriers, and customers to create better shopping experiences throughout the purchase journey. Approximately 20% of

    A Day's March signs with Ingrid

    Perfect garments to get you through the day, with no less than perfect delivery experience. It's our pleasure to welcome A Day's March as our newest client! A Day's March is a Swedish clothing label founded in 2014 by Marcus Gårdö, Pelle Lundquist, and Stefan Pagréus. They quit their daytime jobs to pursue something more meaningful. The name, A Day’s March, is an old military term meaning how far an army can move in one single day. It reflects the brand's ambition to make clothes that help customers get through the triumphs and troubles of everyday life. A Day's March

    Eton signs with Ingrid

    Fashion changes, style endures. We're happy to announce that Eton has joined forces with to perfect the delivery experience for consumers and champion individuality in every aspect of shopping — from design to the choice of delivery. In 1928, Eton set out to perfect the sharp dress shirt. In the process, the company pioneered the wrinkle-free cotton shirt and revolutionized the industry. Today, Eton continues to build on its legacy and commitment to menswear, championing craftsmanship and style for all of life’s occasions. We're thrilled to be part of Eton's delivery

    Andreas Sjölund, Co-Founder and Former CRO of Quinyx, joins Ingrid

    Ingrid, the leading Delivery Platform company, is pleased to announce the appointment of Andreas Sjölund as Fractional Chief Revenue Officer (CRO). Sjölund, renowned as the co-founder and former CRO of the highly successful software-as-a-service (SaaS) company Quinyx, brings a wealth of expertise and a proven track record in driving exponential growth. Andreas Sjölund's appointment marks a significant milestone for Ingrid, solidifying its commitment to accelerating growth and delivering exceptional value to its global clientele. Recently named a Top 40 CRO to Watch by Pavilion,

    Hatstore - Another new customer for Ingrid

    Hatstore is the latest in a line of new customers for the SaaS company Ingrid. The ability to quickly - already this year - establish itself in another 20 markets made the decision. After a procurement, Hatstore has chosen to include the SaaS company Ingrid's delivery selector in its online checkout. Hatstore is expanding aggressively, adding 20 new markets in 2022. Ingrid plays a central role in being able to provide the consumer with delivery options adapted to each market. Hatstore will also use Ingrid's tracking module to give its customers a better delivery experience and

    Delivery Experience Platform Ingrid raises €9M to simplify everyday life for consumers and make retailers more profitable

    Ingrid, Stockholm-founded SaaS delivery platform, has just completed a 100 million SEK (€9M) funding in a late Seed round led by Schibsted Ventures. BLQ Invest, SEB and Verdane also participated in the round. Ingrid connects retailers, carriers and consumers to create a better shopping experience for everyone. Since the start about seven years ago, Ingrid has grown to a well-known player in the Nordic retail market and has processed more than 90M orders on its platform. Ingrid secures the funding to continue the development of its market-leading delivery experience products

    Nelly.com signs with Ingrid Delivery Platform

    Nelly.com — one of the most well-known and loved e-commerce fashion brands in the Nordics — signs with a SaaS Delivery Experience Platform Ingrid to strengthen the delivery offer for their consumers. — We believe that Ingrid makes a great partner for us. Ingrid stands at a forefront of delivery technology, where Nelly.com also strives to be. It's a great match, Stefan Svensson, COO at Nelly.com, says. — The whole setup of Ingrid products will create a better value for us and our consumer base. We want to create the best delivery offer for each purchase and each market,

    Ingrid adds zero emission carrier HIVED

    Ingrid adds HIVED — a London based zero-emission parcel delivery network This integration means that many more businesses can seamlessly start shipping with HIVED. If an Ingrid customer wants to transition to emission-free delivery, they can simply switch by changing their settings and adding HIVED as an option, and all of their London orders will be fulfilled by HIVED. Super easy! To learn more about HIVED, head to their website: www.hived.space

    RugVista to boost customer experience through partnership with delivery platform Ingrid

    RugVista has partnered with delivery experience platform Ingrid to give customers in key markets across Europe better access to preferred last-mile carrier options and to optimize the company’s logistics. “RugVista constantly strives to deliver an outstanding customer experience and we know that providing popular delivery and return options in each local market is critical,” says Anders Matthiesen, Chief Operating Officer at RugVista. “Teaming with Ingrid adds flexibility for our customers and allows us to continuously optimize our delivery and return experience.” Rugvista

    Kronans Apotek is rapidly taking over the q-trade with foodora and Ingrid

    After successful collaboration with Kronans Apotek and the SaaS company Ingrid, the q-handel company foodora accelerates further in the delivery market together with the two players. A collaboration that enables foodora to be a delivery option when Kronans Apotek's customers order goods in their webshop. This means home delivery within one hour throughout greater Stockholm, Monday to Sunday.Ingrid improves the delivery experience for everyone who shops online. By connecting e-tailers with shipping companies, Ingrid can offer consumers the delivery option that suits the customer best. The

    Maya Delorez - another new Ingrid customer

    Maya Delorez strengthens the delivery offer with SaaS company Ingrid's help. Maya Delorez sells equestrian clothing online, and has grown significantly since its inception four years ago. Now they have started a collaboration with the SaaS company Ingrid to be able to offer better delivery options both in Sweden and internationally. - For us, it is important to be able to offer our customers clear and good delivery options. Our customers expect it, and it affects their experience of the purchase. At the same time, it is important for us at Maya Delorez to keep track of the

    Swedish Match is a new Ingrid customer

    Swedish Match is a new customer of the SaaS company Ingrid. Together, they are now launching fast home delivery on the Norwegian market. After a procurement, Swedish Match has chosen to include the SaaS company Ingrid's delivery selector in its online checkout. The selection of Ingrid supports Swedish Match's strategy to strengthen its digital commerce and to provide its consumers with faster deliveries and more flexible options. First up is the Norwegian market, where Swedish Match uses Ingrid's services to enable fast delivery from stores. Soon, more markets will follow. -

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