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Each year, homeowners and businesses incur millions of dollars in repairs and remediation from the effects of bursting water pipes and mold damage from standing water. Whenever there’s water-related damage, it’s important to contact an expert immediately to assess the situation and quickly remove any standing water to prevent additional damage and avoid damaging mold from developing.
Pete Duncanson, director of training and technical support for ServiceMaster Clean Disaster Restoration
“Before a hurricane strikes, it’s important to carefully map out a response. “The amount of planning you do upfront is going to play a significant role in the post-storm clean-up.”
Pete Duncanson, director of training and technical support for ServiceMaster Clean
“If disaster strikes your home or business, all you want to do is get your life back to normal…fast. Our local service technicians are trained to respond immediately, because damage from water and bacteria growth can begin within hours.”
Pete Duncanson, director of training and technical support for ServiceMaster Clean
“When we arrived at the high school, the scene really touched us … as parents and as a member of the community. ServiceMaster Recovery Management specializes in getting people back to work, business or life fast, but this situation took on a whole new meaning. We’ve worked so hard to return back to the students and faculty a better-than-new facility.”
Steve Morgan, ServiceMaster Recovery Management franchise owner
“When returning to a fire-damaged home or business, never touch any surfaces covered with smoke, ash or soot – the oils from your hands will permanently set the soot,” says Pete Duncanson, director of training and technical support for ServiceMaster Clean. “To evaluate contamination levels, wear disposable gloves and use a dry cleaning sponge you can purchase at your local paint store. Carefully wipe surfaces in one direction. The soils can then be shown to an insurance adjuster to help determine coverage.
Pete Duncanson, director of training and technical support for ServiceMaster Clean
“Over the last 25 years, AmeriSpec has provided buyers and real estate agents with a professional, comprehensive 400-point general home inspection,” said Kathy Thiessen, vice president and general manager. “Buying or selling a home is a large investment of time and resources. We’re proud to provide the confidence buyers and agents need, and to help reduce the risk of unwanted surprises.”
Kathy Thiessen, vice president and general manager
“AmeriSpec provides our sales professionals and customers the confidence of knowing the property is being inspected by one of the nation’s leading home inspection companies,” said Rei L. Mesa, president and chief executive officer of Prudential Real Estate Services in Florida. “AmeriSpec inspectors are trained with the highest industry standards, which translates into exceeding our customer’s expectations. We could not be more pleased with our professional preferred service partnership with AmeriSpec and look forward to the next 25 years of continued exceptional service for our customers.”
Rei L. Mesa, president and chief executive officer of Prudential Real Estate Services in Florida
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As Sub-zero Temperatures Grip the Upper Midwest, Homeowners Contend with Frozen Pipes, Potential Nightmare

ServiceMaster Clean experts offer tips for preventing or recovering from expensive water damageDULUTH, MINN. (January 24, 2013) — As cold Canadian air places its icy grip around the Upper Midwest, homeowners in those states may soon have to contend with one of winter’s most costly and damaging exercises: fixing the damage caused by frozen pipes that can burst after temperatures begin to rise. Of particular concern, experts say, are pipes that run along exterior walls that have little or no insulation. The disaster restoration experts at ServiceMaster Clean offered these timely winter

Use these 10 tips to help prepare your family and your property before Hurricane Sandy strikes

Disaster resoration specialists at ServiceMaster Clean stress the importance of advance planningMEMPHIS (October 29, 2012) — As residents across many states brace themselves for rapidly approaching and potentially devastating Hurricane Sandy, ServiceMaster Clean  first responders stand ready across the northeast to assist storm victims contain and reduce water damage after the hurricane. ServiceMaster Clean has mobilized a fleet of vehicles, dryer trucks, on-site mobile command centers and industry-certified technicians through our nationwide network

Harris County High School Recovers from Devastating Tornado

ServiceMaster Recovery Management Tackles Nine-Month RestorationHAMILTON, Ga. (Aug. 31, 2012) — On Nov. 16, 2011, Harris County High School located in Hamilton, Ga., experienced the devastating effects of an EF-2 tornado with peak winds reaching 125 mph, according to the National Weather Service. Today, nine months later, the 1,200-person school celebrates its recovery and restored facility, thanks to the effective and fast work of ServiceMaster Recovery Management. One day after disaster struck, ServiceMaster Recovery Management arrived on school property with 100 crew members to begin

Catastrophic Wildfires in Colorado, Montana, New Mexico, Arizona and Utah Propel Disaster Restoration Specialists to Action for Immediate Recovery

ServiceMaster Experts offer tips for water removal, smoke damage remediationColorado Springs, CO (June 29, 2012) – As the weather continues to generate unpredictable patterns in the recent wildfires and nearly forty thousand people have been evacuated from their homes, ServiceMaster Clean crews from neighboring states are on the scene and stand ready to quickly assist in restoration efforts. Local firefighters specifically blame dry, hot conditions for the worst wildfires in state history and which has now destroyed more than 30 square miles. As the experts in fire and smoke restoration,

AmeriSpec® Celebrates 25 Years as an Industry Leader in Home Inspections

MEMPHIS, Tenn. (June 25, 2012) – Recognized as the number one home inspection company by Entrepreneur Magazine, AmeriSpec, one of the nation’s leading home inspection companies, celebrates 25  years of delivering professional and quality home inspections to buyers and real estate agents. “Over the last 25 years, AmeriSpec has provided buyers and real estate agents with a professional, comprehensive 400-point general home inspection,” said Kathy Thiessen, vice president and general manager. “Buying or selling a home is a large investment of time

Four ServiceMaster Brands Become Charter Members Of ‘Boost A Hero’ Program

New Online Effort Helps Military Veterans Raise Money To Start BusinessesMEMPHIS, Tenn. (March 7, 2012) – Four ServiceMaster brands have joined forces with a new online fundraising program called Boost A Hero in an effort to help military veterans purchase franchise businesses. Boost A Hero, available at www.sprigster.com, provides a platform where vets utilize “crowdfunding” to raise the capital they need to purchase franchises like ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec – which are all ServiceMaster brands. The four ServiceMaster brands are charter members of

Disaster Restoration Specialists Stand Ready to Respond in Wake of Deadly and Destructive Tornadoes

Tornado watches and warnings are posted from the Ohio Valley into the Tennessee Valleyand several states are already reporting damage from these powerful stormsMEMPHIS, Tenn. (March 2, 2012)—In the aftermath of a deadly tornado outbreak, which has battered and drenched multiple cities across the Mid-West and South over the past two days, disaster experts from ServiceMaster Clean and ServiceMaster Recovery Management (SRM) have positioned crews, equipment and command centers and stand ready to assist with clean-up efforts today and throughout the weekend. ServiceMaster offers residential

ServiceMaster Announces 100 New IT Positions

Memphis-based company says positions will support business growthMEMPHIS, Tenn. (Feb. 27, 2012) — The ServiceMaster Company announced today it will fill 100 new IT positions in the coming weeks, ranging from technical support to management positions. These new IT positions, which will be based in Memphis, are part of an overall hiring effort that ServiceMaster announced at the start of the year. Altogether, the company will be filling 350 local jobs in the first two quarters of 2012 and 6,700 jobs nationally, all supporting the ServiceMaster family of brands, which includes American Home

THE SERVICEMASTER COMPANY TO ANNOUNCE FOURTH-QUARTER AND FULL-YEAR 2011 RESULTS; CONFERENCE CALL WITH INVESTORS SCHEDULED FEB. 29

MEMPHIS ― February 24, 2012 ― The ServiceMaster Company , one of the world’s largest residential and commercial service networks, will release its fourth-quarter and full-year 2011 financial results on Wednesday, Feb. 29. Additionally, the company will hold a conference call to discuss its financial and operating results at 1 p.m. central time on February 29th. Interested parties are invited to join Chief Executive Officer Hank Mullany and Chief Financial Officer Roger Cregg as they provide an update on the company’s strategic initiatives and operating

ServiceMaster Recovery Management Responds to Thailand Floods

Memphis, Tenn., December 1, 2011 – ServiceMaster Recovery Management  (SRM), the commercial large loss division of ServiceMaster Co., is actively serving its international commercial clients in response to the historic flooding in Thailand. Flooding in Thailand has claimed over 500 lives since late July and affected more than 1,000 factories in industrial provinces north of the capital of Bangkok, disrupting the supply chains of many international companies. While determining the true cost of the floods could take years, insured losses could be in the billions

ServiceMaster Clean Named To 2011 Military Friendly Franchise List

Commits to hire 500 additional veterans by 2014Memphis, Tenn., November 10, 2011 - - On the day that we give thanks to all those veterans who have served our country ServiceMaster Clean, a ServiceMaster company, announced that G.I. Jobs Magazine ranked it and its sister companies, AmeriSpec and Furniture Medic, in the top 10 percent of all franchise businesses nationwide for veterans. All were also named 2011 Military Friendly Franchises. ServiceMaster Clean, AmeriSpec and Furniture Medic hold market-leading positions in residential and commercial cleaning, disaster restoration, home

ServiceMaster Clean Awards Shane Battier Franchise Scholarship to Peter Mason of Phoenix

MEMPHIS, Tenn. (Oct. 5, 2011) — ServiceMaster Clean announced today that Peter Mason has been awarded one of the company’s distinguished Shane Battier Franchise Scholarships. Selected from hundreds of applicants, Mason completed a 1,500-word essay detailing how he would utilize the ServiceMaster corporate objectives in his business. The Shane Battier Franchise Scholarship allows minorities interested in starting their own business an opportunity to be awarded their own commercial cleaning franchise license – a $31,900 value. “What drew me to ServiceMaster Clean was their commitment in

Hope Floats – American Home Shield Launches 2011 Breast Cancer Donation Campaign

It’s that time of year again – you can feel it in the air. And if you looked to the sky yesterday, you could also see it in the air! The annual American Home Shield (AHS) corporate and Memphis service center breast cancer donation campaign through the Susan G. Komen Foundation is underway. The balloon launch, which was held on the grounds of the service center, represents a significant milestone for the overall campaign, as well as an important visual reminder of the difference associates are making in the local community.Building on the wildly successful 2010 campaign which featured a

Pentagon Clean Up Gave ServiceMaster Clean Positive Feeling Of Helping Our Country

Ten years later, the scars still run deep. It was one of the handful of days that has defined our country’s history. When the Twin Towers fell from the horrendous acts committed by religious extremists, much of the innocence in this country toppled with it. Security has become a global issue and the paranoia created has everyone looking over their shoulders. The tragic events of September 11 also marked an historic moment in the history of ServiceMaster Clean. After a 757 slammed into the side of the Pentagon, ServiceMaster Clean responded in force. At its peak, over 300 ServiceMaster

Expert tips for water removal, mold remediation and bacteria following Hurricane Irene

ServiceMaster Clean Disaster Restoration Specialists Provide Important Advice on Dealing with MoldMemphis, Tenn. (August 30, 2011)—In the aftermath of Hurricane Irene, which battered and drenched 12 states along the East Coast over the weekend, evacuated residents are returning home today to the effects of the storm’s damaging winds and significant flooding. ServiceMaster Clean  has been helping people get their lives back on track following such catastrophes for more than 60 years and has the recovery programs in place to restore peace of mind. As the

ServiceMaster Sends 1,200 People, 10,000 Pieces of Equipment to Assist in Hurricane Irene Recovery Efforts

Massive deployment of disaster restoration experts converging from points as far away as California.Memphis, Tenn., August 29, 2011 - - In the aftermath of Hurricane Irene, which battered and drenched 12 states along the East Coast over the weekend, evacuated residents are returning home today to the effects of the storm’s damaging winds and significant flooding. ServiceMaster Clean has been helping people and businesses get their lives back on track following such catastrophes for more than 60 years and has the recovery programs in place to restore peace of mind. · 1,200 people

Quebec City TruGreen Representative Sonia Lepire Acts Quickly To Assist Customer In Crisis

Rookie Customer Service Representative (CSR) Sonia Lepire isn’t a medical expert, but she knew something was wrong on the morning of August 8. Sonia was on the phone with satisfied customer Mr. Giroux discussing his account when Sonia noticed something was odd. Mr. Giroux started to lose control of his language and wasn’t making a lot of sense. Sonia’s first inclination was that the customer was having a heart attack or a stroke.Sonia knew she needed to keep Mr. Giroux on the phone, so she asked the CSR next to her to call 911. A few moments later, Sonia heard the man fall to the ground

The Simple Musts For Your To-Do List

Every homeowners fall to-do list will vary by the regions they live in – cool and rainy, sunny and dry – but from indoor to outdoor projects, it is important to prepare your home for weather changes and make the transition from summer to winter easier on you and your home. Here, from an assortment of experts, are a few must do’s to prepare your home for cooler weather: 1)    Beautify Your Fireplace. As temperatures drop, many families light up the fireplace to relax and wind down from the day. Before you do, be sure to follow these cleaning tips. Make sure the floor around the fireplace

ServiceMaster enlists former Minot resident to help lead disaster restoration efforts in the area

MEMPHIS, Tenn. (June 25, 2011) – ServiceMaster Clean announced today that it has engaged Senior Training Manager, Jerry Giesinger, to help oversee recovery efforts in Minot. The company’s commercial large-loss, catastrophic disaster restoration arm, ServiceMaster Recovery Management (SRM), also has mobilized to begin the process of disaster mitigation, management and restoration for large commercial businesses in Minot and the surrounding region. SRM specializes in minimizing business interruption in disaster-impacted areas so that companies may rapidly return to pre-loss conditions.

ServiceMaster Clean Stresses the Importanceof Hurricane Preparedness

Disaster restoration company says advanced planning can save you,your family and your property.MEMPHIS, Tenn. (June 6, 2011)—As June marks the official start of the 2011 hurricane season, ServiceMaster Clean franchises across the nation stand ready to assist storm victims contain and reduce water damage. In addition to the list of 12 helpful tips on how to mitigate water damage on its Web site, http://www.800respond.com/Tips/, the company suggests several things you should do to prepare before extreme weather hits your home. “Before a hurricane strikes, it’s important to carefully map

As Mississippi River swells downstream, ServiceMaster Clean provides do’s and don’ts when dealing with drenched homes and businesses

As Mississippi River swells downstream, ServiceMaster Clean provides do’s and don’ts when dealing with drenched homes and businesses MEMPHIS, Tenn. May 11, 2011 – As the “Mighty Mississippi” rages southward, cities and towns along this massive waterway brace for the worst. The river crested yesterday morning in Memphis, and forecasters predict the water is not going to recede for weeks.   If there is a residential or commercial loss – no matter the size – ServiceMaster Clean is ready to provide rapid response 24/7/365. With a fleet of vehicles and an army of first responders (vans,

As Southeast begins healing process, ServiceMaster Clean provides do’s and don’ts when dealing with drenched homes and businesses

MEMPHIS, Tenn. – As tornadoes tore across six Southeastern states last week, leaving mass destruction in their wake, President Barack Obama acknowledged this past Friday in Tuscaloosa, Alabama that he had never witnessed such devastation. The storms have been compared to the “super outbreak” of tornadoes on April 3 and 4, 1974, where 148 tornadoes and extreme rainfall ravaged 13 states including Alabama, Georgia, Illinois, Indiana, Kentucky, Michigan, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Virginia and West Virginia. If there is a residential or commercial loss –

ServiceMaster Recovery Management to Serve Large Loss Catastrophic Market

Expands qualified disaster response portfolio, hires industry-leading expertsMEMPHIS, Tenn. (April 27, 2011) – ServiceMaster announced today that it is refocusing efforts and resources on its ServiceMaster Recovery Management  (SRM) division, a group specializing in commercial large-loss catastrophes in excess of $500,000, by expanding the number of qualified expert businesses for the company’s large loss disaster response capabilities. The company has tapped three of the industry’s most accomplished veterans in Mark Fischer, Kyle Tomlin and

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