Tele2 accelerates generative AI-based customer service enhancements with Amazon Bedrock
Stockholm – Tele2 AB (“Tele2”) (Nasdaq Stockholm: TEL2 A and TEL2 B) is leveraging Amazon Web Services (AWS) to launch an Internet of Things (IoT) customer support solution, powered by Amazon Bedrock, a fully managed service that enables the fast-paced building and scaling of generative artificial intelligence (AI) applications by making a selection of foundation models from leading AI companies accessible through simple application programming interface (API) calls. This innovative solution will be available for Tele2's IoT support agents and is set to redefine customer service standards.