IFS extends leadership in Service Management with two acquisitions: mplsystems Limited and Field Service Management Limited
Enhanced Service Management proposition from IFS now offers integrated omni-channel contact center management, providing a complete and connected end-to-end customer engagement solution IFS , the global enterprise applications company, today announces it has completed the acquisition of mplsystems Limited and Field Service Management Limited . mplsystems Limited is a provider of omni-channel contact center and customer engagement software that, together with IFS’s leading Service Management