IFS makes complex customer service easy to manage with IFS Customer Engagement
AI-powered omni-channel contact center solution facilitates efficient customer service that integrates with IFS Field Service Management (FSM), IFS Applications, and third-party software IFS , the global enterprise applications company, announces the availability of three IFS Customer Engagement™ capabilities that deliver omni-channel experiences for next-generation customer service.IFS Customer Engagement brings to market powerful solutions for support centers and customer service. The three IFS Customer Engagement capabilities