Multinational Corporation Expands Global Customer Support with Generative AI-Driven Multilingual Capabilities
A multinational company has expanded its customer support services through the integration of Azure's OpenAI Large Language Models (LLMs). By syncing these models with Teneo's Generative AI Orchestration, the company has broadened its support infrastructure to encompass French and Spanish, fostering enhanced communication with a wider customer base.Efficient Translation with GPT Using GPT, the company has refined the translation of diverse customer inputs into Spanish, and French, promoting clear and efficient communication channels. This advancement is pivotal for facilitating