Fresh from AWS Re:Invent: Teneo Drives Voice AI Automation in Large-Scale AWS Connect Implementations
Partners of Amazon Connect can now leverage Teneo® as a powerful automation platform for call centers. Teneo.ai , the company behind the largest volumes of automated phone calls globally, now offers its full capabilities to Amazon Connect partners and their customers directly through the AWS Marketplace.Revolutionizing Customer and Agent Experiences Deploying AI agents with AWS Connect significantly enhances customer and agent experiences while reducing operational costs: ·Automates Up to 60% of Calls: Teneo® enables Amazon Bedrock to automate up to 60% of