STAR ALLIANCE LAUNCHES “CONNECTION SERVICE” AT CHICAGO O’HARE
PROACTIVE HELP FOR CUSTOMERS WITH TIGHT CONNECTIONS Star Alliance has launched a new Connection Service to assist customers arriving at Chicago O’Hare International Airport to reach their onward flight with another Star Alliance member carrier. The enhancement for customers in SAS partner United’s home hub will carry new branding that will be progressively rolled out for similar services operating at 11 major airports around the world. The Connection Service springs into action if an incoming flight is delayed. Software monitors the transfer window for customers with an