Increased Quality & Compliance Issues and Greater Innovation & Focus on Employee Wellbeing – the Impact of COVID-19 on the Quality Industry
A report into the impact of COVID-19, produced by leading quality improvement software expert Ideagen in conjunction with the Chartered Quality Institute (CQI), has revealed that the pandemic has led to an increase in the number of quality and compliance issues being reported but also a renewed focus on innovation and employee wellbeing.The COVID-19 Quality Industry Impact report seeks to understand how organisations have responded to the crisis and what role the quality profession has played. 250 quality professionals participated in an online survey, which revealed some interesting trends.