WEST MIDLANDS RESIDENTS PRAISE OUTSTANDING CARE AT BUPA CARE HOMES
Bupa Care Homes has been given a seal of approval by residents of West Midlands homes. An annual independent survey of care home residents has revealed that 92% of West Midlands residents rated the quality of care provided by their Bupa home as ‘excellent’ and/or ‘very good’. Regional Director, Tim Seal, said: “We are delighted with this response from our residents. The survey results also show that across the UK the overall level of resident satisfaction has reached record heights. “We have many dedicated people doing their best, day in day out, to provide excellent, individual care for