Northern Europe’s leading audiobook service Storytel selects Nepa to measure Global Customer Experience
Continuous customer experience measurement to help drive product enhancements, build customer loyaltySTOCKHOLM, Sweden, (April 9, 2019) – Nepa, a leading Consumer Science company providing customer experience and marketing optimization solutions, has been chosen by Storytel to develop and implement a global customer experience (CX) program to drive product enhancements and build customer loyalty, it was announced today. Based in Sweden, Storytel is a subscription-based audiobook and e-book service headquartered in Stockholm, Sweden and serving 16 markets around the globe. Building on an