Tecnotree survey reveals what makes mobile customers loyal, and what is making mobile customers churn
Tecnotree CorporationPress Release8 May, 2013 at 8.30 am EEST · Argentina and Kenya have the most loyal mobile customers · Subscribers in the UK, Brazil and Nigeria are most likely to switch networks, citing better devices as the cause · 4G will inject an uplift in non-communication services – with 59% of consumers seeing it as a major incentive to move operators Espoo, Finland – Telecom IT solution provider Tecnotree today shares its analysis and comparison of mobile customer loyalty across a sample of markets in Africa, Europe and Latin America. ‘Subscriber perspective