Teneo.ai and CGI to host an event for companies looking to transform and differentiate their Contact Centre by using modern IVR tech
At this event, attendees will learn about: · Strategies to implement an effective interactive voice response (IVR) in less than 90 days to improve self-service and customer experience. · Best practices, critical to supporting world-class customer experience through IVR. · How to increase customer experience and get annual saving of around £3.2m. Speakers include: Armin Ledergerber (VP of Product Management for Data, Analytics & AI at Swisscom), Adam Kobeissi (VP of Consulting Services at CGI), Chris McManus (VP Sales UK at Teneo.ai), Tim Bartz (Presales Global Lead at