IFS Customer Engagement selected by Baxi Heating, a leading UK heating and hot water solution provider
Baxi Heating Ltd opts for omni-channel contact center solution from IFS to provide a cloud-based platform for telephony and digital channels and transform the customer experience they deliver IFS , the global enterprise applications company, today announced that Baxi Heating Ltd , the UK market leader in smart low carbon heating and hot water solutions, has chosen IFS Customer Engagement™ (CE) to provide a cloud-based omni-channel customer service and complete