Transcom recognized as Technology & Service Leader, powered by AI
Transcom, a global leader in digital CX solutions, has been named the 2023 Technology & Service Leader in the SPARK Matrix: Contact Center Outsourcing Services (CCOS), 2023 by Quadrant Knowledge Solutions, for the second consecutive year. The SPARK Matrix includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. “Transcom has emerged as a comprehensive contact center outsourcing service provider. It stands out in the contact center outsourcing space with its comprehensive T:Universe suite. The company's real-time digital