Transcom partners with Netomi to set a new standard in customer experience
Transcom, a global leader in digital Customer Experience (CX) is proud to announce a strategic partnership with Netomi, a pioneering leader in Artificial Intelligence (AI) for CX, to unleash the power of GenAI at scale in the customer experience industry. At the center of this partnership are Transcom’s global customers that include a combination of innovative scale-ups and globally recognized enterprise brands, who collectively have over 300,000 customer support agents. This dynamic partnership sets a new standard in customer experience excellence by empowering agents with field-proven AI