Oliver Wight shows how to unlock continuous improvement with new Process Ownership white paper
Business improvement specialists, Oliver Wight, have published a new white paper, titled ‘Process Ownership: The key to change management success’. The publication addresses how to manage continual change within a business if customer demand is to be met efficiently and profitably, now and into the future.Too often, once a change programme has been implemented and the project team has been reabsorbed back into the business, the benefits gradually slip away. This is because most organisations are functionally run, yet many of the issues fundamental to business performance – new product