The wellbeing services county of Kanta-Häme develops the availability of services through customer relationship management and service guidance – partner with Digia 2M€ agreement
The wellbeing services county of Kanta-Häme, Oma Häme, has put out to tender a development partner for a customer relationship management system. The aim is to gain overall visibility into customer relationships and their service needs and to support customer guidance in the service system for all health and social services. This will facilitate the availability of services and support the effectiveness of service guidance."We need to examine our clients and their service needs, as well as the services granted to them and the service chains related to service provision as a whole,
