Transcom partners with LivePerson to offer customer service solutions over digital messaging channels
Stockholm, October 31, 2018 - Transcom and LivePerson, a leading provider of conversational commerce solutions, have entered into a global partnership agreement. Under the agreement, Transcom will be able to provide, refer, consult, implement and sell hosted LivePerson services. LivePerson’s conversational commerce platform, LiveEngage, enables brands to communicate with consumers through the channels consumers already use every day, including websites, mobile apps, SMS, Facebook Messenger, and WhatsApp, among many others. LivePerson’s LiveEngage platform is an open platform that allows