Transcom Taps Sanas to Ensure Completely Noise-Free Customer Interactions in BPO Operations
Sanas’ Speech Understanding Platform is enhancing communication for Transcom customers worldwide.Stockholm, Sweden and Palo Alto, CA – Transcom , a global leader in business process outsourcing (BPO) and customer experience services, has partnered with Sanas , provider of the world’s first Speech Understanding Platform, to deploy its Noise-Cancellation and Real-Time Accent-Translation solutions. With this move, Transcom now offers 100% noise-free communication for customer interactions. Through this collaboration, Transcom’s 85+ call centers