Helsinki Airport awarded having the best customer experience in Europe
Airports Council International (ACI) World has revealed the winners of its world-renowned Airport Service Quality Awards which recognizes airports around the world that deliver the best customer experience in the opinion of their passengers. Helsinki Airport has been awarded in category Best Airport by Size and Region (15–25 million passengers in Europe).- Serving passengers and developing the customer experience based on their needs and expectations is at the heart of our strategy at Finavia and Helsinki Airport. Our aim is to deliver smoothly running processes, high quality services,