Teleperformance UK wins Infinity CCS’s Contact Centre QA competition for innovative social media solution
Teleperformance UK, part of the global Teleperformance Group, is delighted to announce it has won the Infinity CCS “Be The Best” Contact Centre QA Competition.The competition – designed to recognise excellence and innovation in contact centre QA – was judged by three prominent figures from the contact centre industry: Jonty Pearce of callcentrehelper.com, Ann-Marie Stagg from the CCMA (Call Centre Management Association), and Carl Adkins, Founder of Infinity CCS. Teleperformance UK’s CTO, James Timms, was presented with the prize – a Merida pro road racing bike worth £1,500 – by Carl