Ericsson ConsumerLab: Pace setting 5G CSPs twice as likely to grow revenue
· Study identifies four stages of 5G maturity among global service providers based on how well they use 5G to drive consumer satisfaction and grow their consumer business · One-in-five studied CSPs classified as 5G Pacesetters, who are leading on 5G network quality, technology leadership, better marketing and consumer market service innovation · 5G Pacesetter are three times more likely to retain customers and proactively drive innovation by offering at least three 5G services including cloud gaming and AR/VR5G pacesetters - the frontrunning communications service providers (CSPs)