Engagement as the key to success
From Business to Buttons 2017: Digitalization, UX and Service Design is now at the center of attention in all organisations. So, how do we leverage this interest and help our organisations reach the next level? – The focus for next year’s big event in User Experience and Service design is Engagement, says Johan Berndtsson, COO & Founder of inUse.Creating solutions that make everyday life easier and more fun require clear strategy, deep understanding of human behavior, extraordinary design skills, creative and efficient teams, great processes, and the endurance to push your team and