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Finavia airports’ growth continues: nearly 19 million passengers January–September

The number of air passengers has continued to grow as expected. According to Finavia’s statistics, 18.6 million (+11%) passengers travelled through Finavia’s 21 airports between January and September. A record-breaking 15.8 million air passengers travelled through Helsinki Airport between January and September. The 20 million passenger milestone is expected to break at Helsinki Airport later in 2018.There has been 11.0 per cent more air passengers between January and February this year compared to the same period last year. The growth in air travel reflects what has been a good year for air

Helsinki Airport’s F&B offer excelled with #LIFINHEL campaign in the 2018 FAB Awards

The 2018 Airport Food and Beverage (FAB) Conference & Awards took place in Helsinki on 20-21 June. Finavia, the host of this year's event which was organized for the first time in Finland, turned out to be victorious again with its #LIFEINHEL campaign bringing home the prize of The F&B Marketing Campaign of the Year.“As one of the leading Europe-Asia hubs, we have tough competition. Helsinki Airport’s F&B offering with strong emotion, originality and a variety of concepts to experience Finnishness is considered as one of the key strategic competitive assets we are proud to present. We

Finavia calls for new commercial operators at Helsinki Airport

Finavia, the operator of 21 airports in Finland, has opened a public procurement procedure and is calling for new commercial operators at Finland’s largest international airport, Helsinki Airport. The tender will be executed according to the EU Concession Directive and includes a total of 13 new commercial spaces for retail and food & beverage.“Helsinki Airport ranks as the best airport in Northern Europe . We are known for our continuously developing airport and we work

Popularity of Finnish Lapland demands to launch a new airport investment plan

Rovaniemi, Kittilä and Ivalo airports in Finland will be considerably expanded and more services will be added in response to rapid growth in the number of passengers.- Finavia’s large-scale investment of around EUR 55 million will enable the further growth of Lapland’s tourism industry and increase Finland’s accessibility and competitiveness. With this development programme, Finavia’s investment in Lapland’s tourism industry in the next few years will increase to nearly EUR 100 million, says Kimmo Mäki, CEO of Finavia which operates 21 airports in Finland.  There has been record-

Ajisen Ramen, Jamie’s Deli and Moomin Coffee arriving at the best airport in Northern Europe

Finland’s first Ajisen Ramen, Jamie’s Deli and Moomin Coffee will open their doors at Helsinki Airport. The renowned restaurants will complement the airport’s wide range of services when the newest part of the ongoing terminal expansion opens at the beginning of next year.“We are very happy that Helsinki Airport’s ranking as the best airport in Northern Europe  and as a continuously developing airport has also been noted among the best restaurant business operators. We

Finland sees record-breaking number of air passengers in 2017 – share of international passengers growing rapidly

In 2017, the Finnish airport company Finavia served nearly 22.7 million passengers at its 21 airports. Helsinki Airport, the largest airport in Finland, broke its record with nearly 19 million passengers in a year. The Lapland airports in Northern Finland achieved their milestone of one million air passengers earlier in the year than ever before.For the entire country, the passenger numbers increased by 10.8% in December and a total of 9.2% in 2017. The growth reflects the excellent year of the Finnish airline Finnair, the allure of Finland and the increasingly important status of Helsinki

#LIFEINHEL media reach over 2 billion people: Helsinki Airport takes another leap in customer experience development

In #LIFEINHEL campaign, a Chinese man Ryan Zhu lived in Helsinki Airport in Finland for 30 days. So far, close to 2.2 billion people might have come across his adventure through social media postings and hundreds of media coverages. Now, based on Ryan’s feedback, the airport will develop the smooth travelling its passengers’ even further.“We at Helsinki Airport have an impressive track record in the continuous development of the customer experience. This time we wanted to have a comprehensive insight of how an international transit passenger sees us”, explains Katja Siberg, Senior Vice

Helsinki Airport’s #LIFEINHEL hero heads to magical Lapland

It is time for an igloo hotel, the Northern Lights, Santa Claus with his reindeers and fresh Arctic air. After 30 days of living in Helsinki Airport, #LIFEINHEL star Ryan Zhu will travel with his nearest and dearest to Lapland, a popular winter destination.Finland is one of the hot spots in travelling. Both National Geographic and Lonely Planet named the country as one of the best destinations in the world in 2017. Finavia, the Finnish airport operator, has been highlighting through Ryan’s experiences how smooth travelling to Finland is. Now this #LIFEINHEL campaign will reach its zenith

Helsinki Airport’s luxury selection broadens: Bulgari unveils its first jewelry, watches and leather goods Pop-up at an airport

As part of a collaborative ‘trinity’ partnership, the Finnish airport operator Finavia Corporation, Italian luxury brand Bulgari and global travel retailer Dufry have worked together to develop the first Bulgari jewelry, watches and accessories Pop-up store worldwide in an airport location.“We are proud to have the magnificent and contemporary Italian jeweler and the master of colored gemstones, Bulgari at Helsinki Airport. Helsinki Airport is the leading Northern European airport for long-haul traffic and an important transfer hub in the whole of Europe. We focus heavily on the Asian

Chinese and Russian interpreters available on a tablet at Finnish airports

Finnish airport operator Finavia is piloting a virtual interpreting service for the Chinese and Russian languages at its airports in Helsinki and Rovaniemi. The digital interpreters help passengers and service providers at airports to cross the potential language barrier.Tulka, a Finnish mobile interpreting service, and Finavia, the operator of the 21 Finnish airports, have launched a pilot project at Helsinki Airport and in Rovaniemi, at the official airport of Santa Claus. Sales and service personnel at the airports will test the interpretation service on tablet computers in different

Helsinki Airport goes solar energy – Finavia supports the international climate agreement through its climate programme

Finavia, the operator of Helsinki Airport, has decided to speed up its ambitious climate programme. The aim of the programme is to reduce the carbon dioxide emissions caused by the operations of all of the company's 21 airports to zero by 2020. Through its airport network, Finavia is a key party to the commitment of European airport companies to have 100 carbon-neutral airports in Europe by 2030.At Helsinki Airport, this goal will already be reached in 2017, when the largest airport solar power plant in the Nordic countries is opened at the airport, and when airport buses start using

Finavia recruits 200 test passengers to assess the new Helsinki Airport terminal facilities – A role play inspired event at the airport

A new era of travel will soon be here when Finavia opens the new magnificent south wing of Helsinki Airport during summer 2017. Before the opening, Finavia will invite 200 volunteers to the airport to test that the south wing operations work as they should.Finavia has an ongoing development programme at Helsinki Airport, worth of almost one billion euros, which will expand the airport and increase its capacity. With the development programme, Finavia is prepared to serve 20 million passengers at Helsinki Airport per year in 2020. The first part of the new extension, the south wing, is

Hop on to sauna, Sibelius or Formula 1 bus at Helsinki Airport

This year Finland celebrates its hundred years of independence. Finavia takes part to the festivities throughout the year. Now, to honor the 100-year-old Finland, Finavia rides Helsinki Airport passengers from terminal to the airplane on various Finland-themed buses.- For many passengers, Helsinki Airport is their first or only contact with Finland. We want to introduce all our passengers to our country, whether they stayed here for a week or only 30 minutes. With our theme buses it will not only be smooth, but surely memorable, ride from the airplane to the terminal, says Katja Siberg,

Finavia invests in digital services for Chinese passengers: Helsinki Airport among the first airports in Europe to accept AliPay

Chinese passengers are the most rapidly growing customer group at Helsinki Airport. Being able to use a familiar payment method will further improve their service experience at the airport. Helsinki Airport is among the first airports in Europe to enable AliPay.The first commercial operators at Helsinki Airport adopted the Chinese AliPay mobile payment application in December 2016. - Chinese passengers are the most rapidly growing customer group at Helsinki Airport, and the group that use the most money. We work hard to offer them the best possible service experience. Familiar and easy

Historical collaboration: Finavia staff learning at Asia’s largest airport

Finavia and Beijing Capital International Airport (BCIA) with its massive 90 million annual passengers have launched a staff exchange programme in October. The goal is to learn about Chinese service culture and to deploy this new knowledge at Helsinki Airport services. Chinese passengers are the fastest growing passenger group at Helsinki Airport and a significant source of growth for Finavia.- It is fantastic for our staff to visit the world’s second largest airport and to see its day-to-day work and practices first-hand. We’re looking forward to a unique, useful and unforgettable

The summer hit of Helsinki Airport: 20,000 Chinese receive personal service in their native language

Being met by a guide who can speak Chinese has been a pleasant surprise for Chinese travellers, as they often face a language barrier. The guides make it easier for travellers to navigate the airport and they also bring more sales for the airport businesses – Finnish products like berry powders and Iittala are especially popular.Having started the guide service in early June, Finavia aims to make it easier for Chinese travellers to navigate Helsinki Airport, as well as encouraging them to use its commercial services and helping with airport shopping. - Some 300,000 Chinese passed through

The Airport Wine Bar of the Year comes from Helsinki!

In the international and highly esteemed contest for restaurant services at airports, Finavia was ranked in two categories. Helsinki Airport’s Wine & View received the award for Airport Wine Bar of the Year. In addition, Helsinki Airport got an honourable mention for the transformation of the Airport F&B offering. For Finavia, the rankings are international recognition of a successfully implemented commercial service renewal at Helsinki Airport.The FAB Awards (Food and Beverage Awards) is a highly regarded, international restaurant service contest that annually presents awards to operators

Flight connections to Lapland from around the world rise to a new level

Lapland, home of Santa, was full of Christmas spirit, when Lufthansa launched its new flights from Munich to Kittilä Airport on Saturday 19 December.Lufthansa’s first flight landed on the newly-renovated Kittilä Airport in the afternoon. With the new route, the flight connections to Kittilä during the winter season 2015–2016 will raise to a class of their own. “We are happy to welcome Lufthansa and winter tourists to magical Lapland. The new direct flight route is the best Christmas present imaginable to the north as it will improve the accessibility of Lapland significantly. It is

Lapland Airports: Large development project completed - Renewed terminal introduced in Ivalo

We're ready for winter! Finavia's Ivalo Airport renewal is complete, and passenger traffic at the airport can be routed to new, state-of-the-art facilities. This was the largest investment in Finavia network airports and totalled €13.5 million.As a result of the expansion and renewal, the passenger experience at Ivalo Airport has been taken to a higher level. In addition to the new, modern expansion wing, the old terminal building has been completely renovated. Finavia repaved the air traffic areas last year and has also improved the airport parking areas. "Finavia's €13.5 million

Finavia invests in the travel experience at Santa's official airport

Contributing to the prospects of tourism in Lapland, Finavia Corporation is investing in Rovaniemi Airport. Modernisation of the terminal will make travel smoother and more comfortable as soon as next winter. The airport's atmosphere and services will feature the magic of Lapland and the nature of Finland more prominently.Rovaniemi Airport in Finland is in the middle of large-scale improvements. The security checkpoint will receive a total facelift, passport control will be relocated, and the facilities of Customs will be renovated. Services will be upgraded with a new restaurant section

Helsinki Airport development programme continues to move ahead

Now running into its second year, the Helsinki Airport development programme has brought many visible changes to the airport. This year, the airport will welcome a new rail connection, renovation of one of its three runways and preparations for future stages of the programme.- Helsinki Airport’s large-scale development programme continues to advance in 2015. Launched in spring 2014, the programme aims for a major overhaul of the airport’s services, facilities and traffic arrangements, says Airport Director Ville Haapasaari and SVP of Finavia Corporation. The extensive development

Helsinki Airport will become a train station - a boost to service level

Helsinki Airport will get the long-awaited train connection this summer when the Ring Rail Line opens. The new rail line will provide an easy connection between the airport and the Helsinki city centre.According to Ville Haapasaari, the director of Helsinki Airport at Finavia, the new train link is one of the most important service improvements at the airport during the past 15 years - if not the most important.- We are very pleased that the rail line and the fact that people can travel all the way to the centre of the Finnish capital by train will strengthen our status as a world-class

Experience Midsummer magic at Helsinki Airport

This week, passengers at Helsinki Airport can feel the Finnish midsummer. To celebrate the festival of the midnight sun, Helsinki Airport is giving passengers the opportunity to experience Finnish midsummer celebrations and traditions while waiting for their flights.“We get many suggestions for activities and improvements from our passengers. Finnish culture and nature seem to be things people would like to experience while at the airport. Midsummer, as a popular and quintessentially Finnish celebration is a great opportunity for our passengers to experience both,” says Ville Haapasaari,

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