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Proposals of LeadDesk Plc's Shareholders’ Nomination Board to the Annual General Meeting 2024

LeadDesk Plc Press Release 8 January 2024 at 15.05 PM EET. Unofficial translation of LeadDesk Plc Company Release. In case the document differs from the original, the Finnish version prevails.The Shareholders’ Nomination Board of LeadDesk Plc (“LeadDesk” or the “Company”) proposes the following to the Company’s Annual General Meeting planned to be held on 20 March 2024: 1. Number of members of the Board of Directors The Nomination Board proposes that the number of members elected to the Board of Directors be five (5). 2. Proposal for members of the Board of Directors The

"100 million minutes of customer conversations" –LeadDesk solidifies its position as a partner for telecom operators.

LeadDesk Plc Press Release 28/12/2023 at 15.35 pm. In case the document differs from the original, the Finnish version prevails."This signed agreement is LeadDesk's sixth customer contract with a Nordic telecom operator. The three-year contract is valued at EUR 0.7 million and includes a one-year extension option," says CEO Olli Nokso-Koivisto. LeadDesk is a leading provider of cloud-based contact center software in Europe and has established itself as the preferred choice for outbound sales and customer service leaders. It has also invested heavily in bringing artificial intelligence (

LeadDesk chosen as the customer service solution provider for The Norwegian Directorate for Immigration (UDI)

LeadDesk Plc Press Release 4/12/2023 at 11.35 amLeadDesk Plc Unofficial Translation of Press Release 4.12.2023 at 11.30 am. In case the document differs from the original, the Finnish version prevails. The Norwegian Directorate for Immigration (UDI) has decided to award LeadDesk Plc’s Norwegian subsidiary LeadDesk Solutions AS the contract in their public procurement tender for a contact and customer follow-up system.The contract's overall value is approximately EUR 1,400 thousand (NOK 17,100 thousand) over a four-year period. The contract also includes an extension option.According

Q3/2023: LeadDesk grew and improved its EBITDA

LeadDesk Plc unofficial translation of Company Release 25/10/2023 at 9.20 amFigures in parentheses refer to the equivalent period in the previous year unless otherwise stated. Figures presented in this business review are unaudited.  July–September 2023 · Revenue EUR 7,336 (7,012) thousand, growth 4.6% · Annual recurring revenue contract base EUR 25,709 (23,825) thousand, growth 7.9%[1] · EBITDA EUR 1,095 (996) thousand, 14.9% (14.2) of revenue January–September 2023 · Revenue EUR 21,809 (20,776) thousand, growth 5.1% · Annual recurring revenue contract base EUR

Insider information, profit warning: LeadDesk Plc lowers its 2023 guidance for revenue and profitability

LeadDesk Plc, Press Release, 20.9.2023 at 14.18LeadDesk Ltd Unofficial Translation of Company Release 20/9/2023 at 2.09 pm. In case the document differs from the original, the Finnish version prevails. LeadDesk Plc lowers its 2023 guidance for revenue and profitability. The company expects annual revenue growth in 2023 to be 3-7% (previously: 6-14%) and profitability measured by EBITDA to be 10-15% (previously: 11-16%). The guidance does not take into account the impact of significant acquisitions on the revenue or profitability. Background for updating guidance In the previous

H1/2023: EBITDA 12.6 % and ARR +10.0 % – solid foundation for growth

LeadDesk Ltd Unofficial Translation of Company Release 7/8/2023 at 9.15 am. In case the document differs from the original, the Finnish version prevails.LeadDesk Ltd Half Year Financial Report 1/1-30/6/2023 Figures in parentheses refer to the equivalent period in the previous year unless otherwise stated.  (Unaudited) January–July 2023 · Revenue EUR 14,474 (13,674) thousand, growth 5.2% · Annual recurring revenue contract base EUR 25,553 (23,228) thousand, growth 10.0% · EBITDA EUR 1,818 (1,384) thousand, 12.6 (9.8)% of revenue · EBIT EUR -705 (-1,041) thousand, -4.9 (-7.

Invitation to LeadDesk’s January–June 2023 results briefing

LeadDesk Plc Press Release 14 July 2023 13.05 EETInvitation to LeadDesk’s January–June 2023 results briefing LeadDesk will publish its 1.1.-30.6.2023 financial statements bulletin on Monday 7 August 2023 at approximately 9 am EET (10.00 CET). The company is organizing a results briefing for analysts, the media, and investors on 7 August 2023 at 11.00 EET Finnish time (10.00 CET). LeadDesk’s CEO, Olli Nokso-Koivisto and CFO, Kaisa Rönkkö will present the financial results for H1 2023 and outlook for the autumn followed by a fireside chat hosted by Henri Palomäki from Sijoittaja.fi.

LeadDesk strengthens its telco business by acquiring the entire share capital of Länsilinkki Oy – "Takes our telecom operator service to a whole new level."

LeadDesk Plc Unofficial Translation of Press Release 30/6/2023 at 1.45 pm. In case the document differs from the original, the Finnish version prevails.LeadDesk is a leader in European cloud-based contact center software and is currently investing heavily in developing AI features. The company strengthens its telecom operator business (CPaaS – Communication Platform as a Service business) by acquiring the entire share capital of Länsilinkki Oy. The acquisition will enhance LeadDesk's competitiveness and service offering in the telecom operator business. At the same time, LeadDesk's product

Q1/2023: Profitable growth – 13% EBITDA margin

LeadDesk Plc unofficial translation of Company Release 24/4/2023 at 9.15 amFigures in parentheses refer to the equivalent period in the previous year unless otherwise stated. Figures presented in this business review are unaudited.  January–March 2023 · Revenue EUR 7,259 (6,850) thousand, growth 6.0% · Annual recurring revenue contract base EUR 24,711 (23,036) thousand, growth 7.3% · EBITDA EUR 916 (685) thousand, 12.6% (10.0) of revenue CEO Olli Nokso-Koivisto’s comments on the first quarter of 2024: ”LeadDesk is a leader in European cloud-based contact center

Resolutions of the Annual General Meeting and the Board of Directors of LeadDesk Plc on 22 March 2023

LeadDesk Plc Unofficial Translation of Company Release 22 March 2023 at 14.45 pm EET. In case the document differs from the original, the Finnish version prevails.LeadDesk Plc’s Annual General Meeting, held on 22 March 2023, adopted the financial statements and discharged the members of the Board of Directors and the CEO from liability for the financial year 2022. Resolution on the use of the profit shown in the balance sheet and the payment of dividend The Annual General Meeting resolved, in accordance with the proposal of the Board of Directors, that no dividend shall be paid for

Notice to the Annual General Meeting of LeadDesk Plc

LeadDesk Plc Unofficial Translation of Company Release 23.2.2023 at 12.35. In case the document differs from the original, the Finnish version prevails.The shareholders of LeadDesk Plc are invited to the Annual General Meeting to be held on 22 March 2023 at 10.00 a.m. at a conference room of Borenius Attorneys at Eteläesplanadi 2, FI-00130 Helsinki. The reception of persons who have registered for the meeting will commence at 9.30 a.m. The shareholders may, if they so will, exercise their rights at the meeting by way of proxy representation by authorising a lawyer from Borenius Attorneys

Successful H2 boosts LeadDesk’s revenue growth to 14% with a 14 % EBITDA margin

Unofficial translation of press release 23 February 2023, 9.00 am. In case the document differs from the original, the Finnish version prevails.LeadDesk Plc Financial Statements Summary 1/1–31/12/2022 Figures in parentheses refer to the equivalent period in the previous year unless otherwise stated. Figures presented in this press release are unaudited. July–December 2022 · Revenue EUR 14,320 (12,545) thousand, growth 14.1% · Comparable pro forma revenue* EUR 14,320 (12,691) thousand, growth 12.8% · Annual recurring revenue contract base EUR 24,300 (23,228**) thousand,

Invitation to LeadDesk’s 2022 results briefing

LeadDesk Plc Press Release 13 February 2023 13.05 EETLeadDesk will publish its 2022 financial statements on Thursday 23 February 2023. The company is organising a results briefing for analysts, the media, and investors on 23 February 2023 at 11.00 EET Finnish time (10.00 CET). LeadDesk’s CEO, Olli Nokso-Koivisto and CFO, Paul Stenbäck, will present the financial results for 2022 followed by a fireside chat hosted by Henri Palomäki from Sijoittaja.fi. The presentations will be held in English. The event will be organized as a Microsoft Teams webinar. By registering to the event, you

Proposals of LeadDesk Ltd's Shareholders’ Nomination Board to the Annual General Meeting 2023

LeadDesk Ltd Press Release 30 January 2023 at 16.15LeadDesk Ltd Unofficial Translation of Company Release 30 January 2023 at 16.10. In case the document differs from the original, the Finnish version prevails. The Shareholders’ Nomination Board of LeadDesk Ltd (“LeadDesk” or the “Company”) proposes the following to the Company’s Annual General Meeting planned to be held on 22 March 2023: 1. Number of members of the Board of Directors The Nomination Board proposes that the number of members elected to the Board of Directors be five (5). 2. Proposal for members of the Board of

LeadDesk launches Salesforce app - new app brings high-quality voice and SMS messaging directly to the world's most popular CRM system

LeadDesk Plc Press Release 20.1.2023 at 10.05 am.      LeadDesk Plc Unofficial Translation of Press Release 20.1.2023 at 10.00 am. In case the document differs from the original, the Finnish version prevails.LeadDesk, the European leader in cloud-based contact centre software, launched its new LeadDesk Talk app on the Salesforce CRM system’s AppExchange marketplace. The app brings customer service and sales teams a high-quality voice and SMS messaging channel within Salesforce. "The product launch supports our enterprise sales and increases awareness of our LeadDesk cloud service

LeadDesk appoints Kai Leppänen, a leading expert in SaaS sales, as VP of SME Sales

LeadDesk Plc - Press Release 9.1.2023 at 12.20 LeadDesk Plc Unofficial Translation of Company Release 9.1.2023 at 12.15. In case the document differs from the original, the Finnish version prevails.Kai Leppänen (M.Sc. Information System Management) has been appointed VP of SME Sales and member of the LeadDesk Plc Management Team as of 9.1.2023. Leppänen joins LeadDesk from Liana Technologies, where he worked as VP of International Sales. Leppänen is one of the most experienced SaaS and digital business professionals in Europe, having scaled the sales teams of international software

LeadDesk to deliver a callback system for Istekki Ltd

LeadDesk Plc Press Release 15.12.2022 at 9.35 am LeadDesk Plc Unofficial Translation of Press Release 15.12.2022 at 9.30 am. In case the document differs from the original, the Finnish version prevails.SaaS contact center software vendor LeadDesk has been awarded a contract to deliver a callback system to Istekki Ltd. Istekki is a Finnish IT and health technology service provider co-owned by several cities, municipalities, joint authorities for health and wellbeing, and healthcare districts. Istekki selected LeadDesk via a public tender. The contract is a natural extension of the

Q3/2022: Strong revenue growth 20% and EBITDA margin 14%

LeadDesk Plc Press Release 27/10/2022 at 9.35Unofficial translation of company release 27/10/2022, 9:30 am. In case the document differs from the original, the Finnish version prevails. Figures in parentheses refer to the equivalent period in the previous year unless otherwise stated. Figures presented in this business review are unaudited. July–September 2022 · Revenue EUR 7,012 (5,865) thousand, growth 19.6% · Comparable revenue EUR 7,012 (6,010*) thousand, growth 16.7% · Annual recurring revenue contract base EUR 23,825 (20,810) thousand, growth 14.5% · EBITDA EUR 996

LeadDesk’s growth continues despite a challenging market situation

LeadDesk Plc Press release 25/8/2022 at 9.50 am.LeadDesk Plc Half Year Review 1/1-30/6/2022 LeadDesk Plc Unofficial Translation of Company Release 25/8/2022 at 9.45 am. In case the document differs from the original, the Finnish version prevails. Figures in parenthesis refer to the equivalent period in the previous year unless otherwise stated.  (Unaudited) January–June 2022 · Revenue EUR 13,764 (12,022) thousand, growth 14.5% · Comparable revenue 13,764 (12,845*) thousand, growth 7.2% · Annual recurring revenue contract base 23,228 (19,059) thousand, growth 21.9% ·

Päijät-Häme Joint Authority for Health and Wellbeing picks LeadDesk as their customer service solution provider

LeadDesk Plc Press Release 21.6.2022 at 1.50 pmLeadDesk Plc Unofficial Translation of Press Release 21/06/2022 at 1.45 pm. In case the document differs from the original, the Finnish version prevails. SaaS contact center software vendor LeadDesk will deliver a customer service solution to the Päijät-Häme Joint Authority for Health and Wellbeing. Central to the customer service solution for example a modern new callback system. The new system will integrate tightly with the switchboard service. The overall value of the contract is approximately 1,280,000 EUR over a four-year period.

LeadDesk’s strong growth continues during the first quarter

LeadDesk Plc Press Release 28/4/2022 at 9.35LeadDesk Plc Business review 1/1–31/3/2022 Unofficial translation of company release 28 April 2022, 9:30 am. In case the document differs from the original, the Finnish version prevails. Figures in parenthesis refer to the equivalent period in the previous year, unless otherwise stated. Figures presented in this business review are unaudited.  In addition to the Financial statements and the Half year review, starting from 2022 LeadDesk will publish abbreviated business reviews for January–March and July–September. January–March 2022

LeadDesk continues growing with two acquisitions and new enterprise customers

LeadDesk Plc press release 24 February 2022, 9:10Unofficial translation of company release 24 February 2022, 9:00 am. In case the document differs from the original, the Finnish version prevails. LeadDesk Plc FINANCIAL STATEMENTS 1/1–31/12/2021 Figures in parenthesis refer to the equivalent period in the previous year, unless otherwise stated. Figures presented in this press release are unaudited.  July-December 2021 · Revenue EUR 12,545 (7,588) thousand, growth 65.3% · Comparable pro forma revenue* EUR 14,110 (12,339*) thousand, growth 14.4% · Annual recurring revenue

Invitation to LeadDesk’s January–December 2021 results briefing

LeadDesk Plc Press Release 10 February 2022 12.00 CETLeadDesk will publish their 2021 financial statements bulletin on Thursday, 24 February 2022 at 08.00 CET (at 9.00 Finnish time). The company is organising a results briefing for analysts, the media and investors on 24 February 2022 at 12.30 CET (at 13.30 Finnish time). The briefing will be held as a Microsoft Teams webcast.LeadDesk CEO Olli Nokso-Koivisto will host the briefing and present the financial statement as well as forecasts for 2022. The event will be held in English. LeadDesk kindly asks interested parties to register

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