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Contacts

  • Christa Grönlund

    Communications Manager, Finland


    Viking Line Abp PL 119 00161 Helsinki
    +358 9-123 5242
    http://www.vikingline.fi
  • Johanna Boijer-Svahnström

    Vice President Corporate Communications, Headquarters


    Viking Line Abp PL 166 22101 Maarianhamina
    +358 18-277 48
    http://www.vikingline.fi
  • Quotes

    "In these pandemic times, the collaboration between the Finnish authorities and the Finnish seafarers' organization has worked well. We see great advantages to having the same flag on both vessels serving the Turku–Stockholm route. Viking Glory will replace the Finnish-flagged Amorella, and since the intention is for the delivery of Viking Glory not to lead to any redundancy measures, it is natural to continue with a Finnish flag. In taking this decision, we rely on there being continuity in Finnish maritime policy, so that our operating conditions are maintained and we are not forced to review our decisions on the vessels' flags."
    Jan Hanses, President and CEO of Viking Line
    “Rotor sail technology is a promising and ambitious step towards more environmentally-friendly maritime transport. It is important to develop this kind of solution, and we certainly want to be involved in finding new ways to make Baltic Sea transport more climate-smart. Flettner rotor technology is very interesting. Our partnership with Norsepower has been enriching and has expanded our views.”
    Johanna Boijer-Svahnström, senior vice president of Corporate Communications at Viking Line
    ”Test results from the Viking Grace project, which were validated by independent parties, led to many new rotor sail deliveries, and our operations are growing rapidly. The rotor sails that have been optimized for new vessels could potentially achieve fuel savings of up to 20 per cent. Our rotor sail technology is already available as a solution enabling significantly lower emissions in maritime transport.”
    Tuomas Riski, Norsepower’s chief executive officer
    “This is a unique opportunity for both local residents and passengers. Residents will be able to see Gabriella close up while passengers will be able to visit these ports on a Finnish cruise vessel. We are really enthusiastic about our new Finnish destinations. After a long winter, I think people need a change in their everyday lives and a change of scenery. A cruise to other destinations in Finland is a very safe alternative.”
    Kaj Takolander, Viking Line Sales Director
    “This is a new and exciting opportunity to show off our city, for instance to people who don’t have a car of their own, since there will be time during the day to explore Hanko on foot. The Hanko Regatta has a programme for boat enthusiasts, there are 30 kilometres of sandy shores for families dreaming of a day at the beach, and the city has a great deal to offer history buffs.”
    Denis Strandell, Mayor of Hanko
    “For me, the highlight of our programme is the excursion to the fortress on Russarö Island that we’re arranging together with the City of Hanko. Russarö Island is a key area of strategic defence for Finland, and the island is open only a few times a year to a very limited number of visitors. Our passengers will be able to visit at least the Russarö lighthouse, completed in 1863, and the old soldiers’ home.”
    Kaj Takolander, Viking Line Sales Director
    “It’s nice that people can arrive on a big cruise ship in the port city of Kotka. There’s a lot to see. Viking Line’s passengers can stroll through the beautiful surroundings of Sapokka Water Garden or join a guided walking tour through the delightful parks of Kotkansaari Island. We’ve been visited by international cruise ships before, but Gabriella is the first big Finnish cruise ship. It’s a great honour for us that Viking Line’s vessel will berth in our port, and having such an uplifting visit in these exceptional times is especially welcome."
    Kimmo Naski, CEO of Port of HaminaKotka Ltd
    "We think it's nice that we can help bring joy back to the Baltic Sea. We want to offer passengers opportunities for new experiences in a safe way. Many golfers have no doubt already planned to play at Ålands Golf Club's rebuilt Castle course."
    Kaj Takolander, Viking Line’s Sales Director
    “We are really pleased to bring good news. Our passengers have wanted new cruise destinations for a long time. Since travel abroad will most likely be restricted next summer as well, sea voyages provide an opportunity to experience the feeling of foreign travel and at the same time are a very safe way to travel. Gabriella is a stylish vessel, with friendly Finnish service.”
    Kaj Takolander, Viking Line director of sales
    “Some pleasant surprises are also promised in time for summer so it pays to keep your eyes and ears open.”
    Kaj Takolander, Viking Line director of sales
    The ongoing coronavirus (COVID-19) pandemic has caused a serious deterioration in the Group’s operating conditions. Since March 2020, operations have been dominated by the travel restrictions introduced, with the consequence being a reduced propensity to travel in the company’s markets. For Viking Line, the most important restrictions still in effect concern travel restrictions between Finland and Sweden. The international market has also been drastically affected. It is difficult at present to estimate how long the coronavirus pandemic will last and what the effects will be on Viking Line’s future results, financial position and cash flow. In this challenging situation, adaptation measures are unfortunately needed to secure the company’s future operating conditions
    Jan Hanses, president and CEO of Viking Line
    ‘It is such a joy to see people returning to our ships. Our passengers have expressed their satisfaction with our range of timetable options. Holidays in the surrounding countries remain very popular and we believe that this will be a busy summer.'
    Kaj Takolander, Vice President of Sales and Marketing for Viking Line
    ‘The past few months have been highly active in terms of freight traffic. We believe that passenger traffic will start to pick up rapidly now as well. We have gone to great lengths to ensure that cruise travel is as safe as possible for everyone. For example, our Pre-order service is clearly rising in popularity. It enables customers to order their onboard purchases in advance to be delivered safely either directly to their car or to the ship’s pick-up location. Additionally, passengers on the Tallinn route also have the possibility to take advantage of our convenient Room Service and order, for example, lunch to be delivered to their own cabin.’
    Kaj Takolander, Vice President of Sales and Marketing for Viking Line
    “The safety of our passengers and employees is always Viking Line’s top priority, and that is also the case during this pandemic. Everyone must be able to travel safely with us. We have long carried out infection risk preventive work and have now chosen to be assessed by a third party to quality-assure our work in conjunction with Covid-19. Our employees’ considerable efforts are impressive. We have achieved this thanks to their skills and engagement.”
    Jan Hanses, president and CEO of Viking Line
    “We would like to congratulate Viking Line on its My Care verification. The application of My Care creates trust since the focus is to prevent infectious diseases. It also demonstrates Viking Line’s strong engagement in further developing its HSE (Health, Security & Environment) processes. A third-party assessment provides assurance that the right measures have been taken to protect people, work transparently and increase the trust of passengers and other stakeholders.”
    Luca Crisciotti, CEO, DNV GL- Business Assurance
    “Our company has its roots in Åland, and the genuine love of the sea and nature that the company’s founders grew up with still shapes operations today. People are always surrounded by the Baltic Sea here. We are pleased to welcome our Finnish passengers to our own summer paradise.”
    Jan Hanses, president and CEO of Viking Line
    "Finland is effectively an island from a European market perspective. Maritime transport between the economic regions around Turku and Stockholm is vital to both exports and imports, as we have noticed this exceptional spring, so we want to invest in cargo capacity on our new vessel."
    Harri Tamminen, Viking Line’s freight director
    "Over the years, cars have become bigger and technological advances have been greater than expected. Now that every departure will have more capacity and better utilization, cargo transport will also be more climate-smart."
    Harri Tamminen, Viking Line’s freight director
    "The work of drivers includes a great deal of travel, and that can be a heavy load over time. We want to give them the opportunity to improve their everyday lives. In the quiet part of Viking Glory, lorry drivers have their own section, which includes some 70 cabins as well as sauna facilities and a lounge."
    Harri Tamminen, Viking Line’s freight director
    “We look forward to resuming our normal service with the hope that this can take place in time for the summer peak season. We have taken great effort to make travel safe and secure for our passengers. According to a number of surveys, there will be great interest in holidaying locally. We can be of service here by providing trips to our destinations and above all through our unique archipelagos, which are now at their most beautiful.”
    Jan Hanses, President and CEO of Viking Line
    “We are pleased that the decision has now been made to partly ease travel restrictions. It is extremely important to maintain vital social functions by allowing essential service between these countries. We look forward to resuming our normal service with the hope that this can take place in time for our peak summer season. We are working in close collaboration with the authorities in charge to ensure that all forms of travel are carried out in a safe and secure manner. Taking a holiday locally is something that we expect will be attractive going forward. We believe that trips to our destinations and, above all, to and through the Baltic Sea archipelagos will experience a renaissance.”
    Jan Hanses, president and CEO of Viking Line
    ‘The utilisation rate of the ships' cargo capacity has been 100% on several occasions. Our staff has done an especially good job loading the cargo."
    Harri Tamminen, Freight Director for Viking Line
    ‘We have been able to optimise the schedule to be followed during this exceptional period, both in terms of timetables and traffic frequency, through good co-operation with our customers and by taking into account the transport needs of the market. This way, we can do our part to help maintain the security of supply in Finland in the best possible way."
    Harri Tamminen, Freight Director for Viking Line
    “It is important to maintain vital social functions during these exceptional circumstances, and Viking Line is doing so by providing cargo service between these countries.”
    Jan Hanses, president and CEO of Viking Line
    We consider it important to maintain functions that are vital to society in a way that is as close to normal as possible even in these exceptional circumstances. We are grateful for the support we are receiving from Finland’s National Emergency Supply Agency. This allows us to maintain some of our normal trafficWe consider it important to maintain functions that are vital to society in a way that is as close to normal as possible even in these exceptional circumstances. We are grateful for the support we are receiving from Finland’s National Emergency Supply Agency. This allows us to maintain some of our normal traffic
    Jan Hanses, president and CEO of Viking Line.
    “To safeguard the security of supply between Finland and Sweden, we are maintaining service on part of our routes. We are grateful for the understanding our cargo customers have shown us in this exceptional situation. We hope that the situation will normalize as soon as possible.”
    Harri Tamminen, Freight Director of Viking Line
    “To safeguard the security of supply between Finland and Sweden, we are maintaining service on the Turku–Åland–Stockholm route. We are also still making one sailing to Tallinn from Helsinki six days a week. The situation is highly exceptional, and I would like to take the opportunity to thank all our customers, partners and in particular our own employees for the understanding they have shown in this difficult situation.”
    Jan Hanses, President and CEO of Viking Line
    ‘Buffet dining has retained its popularity among cruise passengers from one year to the next. We are excited to be able to offer our passengers seasonal delicacies and special dining experiences. My own favourites among our Easter spread include vendace roe with Västerbottensost cheese créme and anis and horseradish cured cod with ramsons crème fraîche.’
    Janne Lindholm, Restaurant Manager for Viking Line
    ‘Our customers have been enthusiastic to welcome the new digital keys.'
    Sten Smeds, Project Manager for Viking Line
    ‘We aim at introducing the mobile keys for cabin doors on all our passenger ships in the next few years. It is, of course, still possible to travel with us using the traditional key cards, since not everyone has the opportunity to utilise smart phones.'
    Sten Smeds, Project Manager for Viking Line
    ‘The intention of our Bistrotek Pop-up restaurant with its changing themes is to offer our customers new and varied culinary experiences. Previously, the restaurant featured Mexican delicacies as well as a theme reflecting memories of Grandma’s place. As you see, our themes are truly diverse.’
    Janne Lindholm, Restaurant Manager for Viking Line
    ‘Korean cuisine is very trendy at the moment. It is both healthy and highly flavourful.
    Janne Lindholm, Restaurant Manager for Viking Line
    It is an exciting and urgent task to be involved in setting the tone for Viking Line’s sustainability work. As a major player in transport, travel and experiences, the company can actually make a difference, and there are many opportunities. We are already well on our way to achieving the International Maritime Organization’s emissions target of reducing emissions from maritime transport 50 per cent by 2050. But it is important to remember that it is not just a question of fuel; we are looking under every rock and reviewing almost every aspect of our operations, from eco-driving and technological innovations to procurement policies and restaurant operations
    Dani Lindberg, Sustainability manager
    Viking Line was founded and is owned by people from Åland who live and work by the sea. So it is a natural part of the company’s DNA to drive the trend towards more sustainable maritime transport in order to protect the sensitive Baltic Sea environment. We are pleased to now have an ambitious sustainability manager who can further develop our environmental and sustainability work and make it more concrete, based on the UN’S Sustainable Development Goals
    Johanna Boijer-Svahnström, Senior Vice President of Corporate Communications at Viking Line
    “The demand for sparkling wines is already very high and it seems that the general interest in bottles of bubbly continues to grow. Trendy rosé wines have been particularly popular this year. The demand for white and red wines is also steadily rising.”
    Kim Engblom, Viking Line’s Tax Free Manager Sales & Purchasing.
    “Viking Glory will have six 31DF engines for efficient optimisation of fuel consumption. These engines have the lowest fuel consumption, but at the same time, the highest cylinder output in their segment (550 kW/cylinder).”
    Kari Granberg, Project Manager, who is in charge of the new construction at Viking Line
    “Today, recovery of waste heat is already common, but to recycle waste cold for the purposes of refrigeration appliances and cold rooms is an innovative and highly climate-smart solution. Viking Line has carried out development work in collaboration with Wärtsilä, Projektia and Deltamarin.”
    Kari Granberg, Project Manager, who is in charge of the new construction at Viking Line
    “Viking Line endeavours to be a forerunner of responsible navigation, and this goal is reflected in the design and construction of our new ships. Those technological innovations we are now testing and developing jointly with our Nordic partners constitute the foundation for the novel cruise experiences through the archipelago.”
    Gustaf Eklund, who is Head of Development at Viking Line and in charge of developing the concept for the new ship
    “We have managed to minimise food waste per passenger by an average of 40 per cent. This reduction was especially driven by an increase of efficiency in our kitchen procedures. We pay more attention to preparation amounts. As a concrete example, any potatoes boiled for lunches can also be used to prepare delicious side dishes for the dinner crowd"
    Janne Lindholm, Restaurant Manager for Viking Line
    “None of the changes required us to compromise on the quality, freshness or availability of our food. In fact, it’s been quite the opposite. When we utilise raw ingredients more efficiently, we avoid overproduction and there is more time left to focus on development work and customer service.”
    Janne Lindholm, Restaurant Manager for Viking Line
    “It is natural for there to be an increase in the demand for travel to and from Tallinn during the summer season. The growing number of passengers is certainly also affected by the general growing interest in travel destinations that are close to home. Our fast XPRS ship offers passengers a pleasant means of travel with a wide range of entertainment and shopping opportunities.”
    Kaj Takolander, Vice President of Sales and Marketing for Viking Line.
    “Viking Line is one of Finland’s largest employers of musicians and music technology experts. This is why it’s also natural for us to help promising youth to get a head start on their career. This is the third time that this type of internship term has been organised, and we are excited to welcome the students aboard.”
    Mikael Panelius, Entertainment Manager for Viking Line
    “It is only by doing that one learns to control performance anxiety and develop a stage presence. The performances are assessed from video recordings, and the ship’s personnel participate in the assessment process. Their assessments provide us with invaluable feedback.”
    Jusu Heinonen, Lecturer at Turku Conservatory of Music
    Olemme erittäin tyytyväisiä matkustajamäärän kehitykseen heinäkuussa ja iloisia siitä, että niin monet valitsevat meidän laivamme. Rosellan peräkkäiset matkustajaennätykset ilahduttivat erityisesti. Lähimatkailu ja matkustaminen naapurimaissa näyttää kiinnostavan matkailijoita tällä hetkellä. Tämä heijastaa ajankohtaisia yhteiskunnan keskusteluja
    Jan Hanses, Viking Linen toimitusjohtaja
    “The improvement in customer satisfaction ratings is largely thanks to our highly competent ship personnel. We have invested highly in training for our existing personnel and the work induction process for our new employees. We incorporate customer feedback in the development of nearly all aspects of our customer experience, from passenger areas to restaurants and entertainment.”
    Mikael Paulinow, Senior Project Manager CRM
    “The cruise experience is a holistic one that involves many different aspects. The customers’ willingness to recommend us to others tells us that we have succeeded in our work. We are truly ecstatic with the excellent feedback we have received.”
    Mikael Paulinow, Senior Project Manager CRM
    “Interest in the short picnic cruises has been on the rise. During the summer, the ships’ deck terraces are bustling with passengers looking to enjoy the summer weather, the sea and the archipelago scenery. Viking Line has paid special attention to this aspect by investing even more in its comfortable deck areas and services. The views from the newly opened 12th-floor Terrazza area of the M/S Viking Grace, for example, are so breathtaking that passengers are even willing to sit there and enjoy the scenery in chillier weather.”
    Kaj Takolander, VP of Sales and Marketing, Viking Line
    “We endeavour to make every cruise experience as fun and relaxing as possible for the entire family. Cruises are particularly popular among families during the summer holiday season, since it’s an easy option with a great programme for all ages and, if needed, families can also bring their car along. We have given our ships over for the use of children this summer and, for example, the ships’ conference rooms have been transformed into playrooms for the entire summer season.”
    Mikael Panelius, Entertainment Manager for Viking Line
    “Our short picnic cruises have become one of Viking Line’s most popular summer products. Especially families with young children have enjoyed our carefree, six-hour cruises. We organise a whole host of programmes for children on our cruises. During the picnic cruise aboard the M/S Mariella, for example, there are eight different supervised activities for children. Adults can enjoy our fabulous restaurants and opportunities to make duty paid purchases at Shopping World.”
    Kaj Takolander, Vice President of Sales and Marketing for Viking Line
    “The shopping opportunities in Tallinn have developed rapidly and many travellers are simply looking to expand their shopping experiences. The Porto Franco centre being built near the Viking Line terminal will further increase the possibilities. Tallinn also has a great range of restaurant options and temptingly inexpensive prices. Nowadays, simply having lunch in a good restaurant is reason enough for many to travel to Tallinn for the day.”
    Kaj Takolander, Vice President of Sales and Marketing for Viking Line
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