Humana sharpens quality work - to strengthen operations and prevent serious incidents
The care company Humana AB introduces a new and improved quality index (Humana Quality Index). The groupwide new index incorporates an additional range of relevant measurement areas to cover further important aspects of how we conduct care. The purpose is to strengthen Humana's operations, prevent serious incidents, and provide added value to our clients.– As one of the largest care providers in the Nordics, we have an obligation to strive towards an increased standard in the care sector. To achieve this, we need to sharpen our quality work further and therefore we invest in more research,