Digia achieves victory in CRM competitive tender – contract worth EUR 9 million
Digia has been selected as the Microsoft Dynamics 365 expert services provider for municipalities and wellbeing services counties in Kuntien Tiera Oy’s competitive tender. The estimated value of the four-year framework agreement is EUR 9 million. Centralised customer relationship management enables the digitalisation of municipal organisations' services instead of individual processes.“The municipal sector and wellbeing services counties are in the midst of major changes, but they both still want to provide better service to customers and residents while also seeking to achieve large