Axactor sustains growth as a 3PC servicer in the Spanish market
Madrid, 11th October 2018 Axactor Spain has renewed 3 contracts providing debt collection services with 3 large financial institutions, along with signing 2 new contracts with a substantial real estate servicer and a large insurance company. The combined annual contract is EUR 3.5m across all 5 contracts. The 5 new contracts are for 12 months and renewable for further 12 months. "Achieving growth with existing clients is just as important as adding new ones in the Axactor outsourcing model and the Spanish team have clearly demonstrated they are focused on achieving this to ensure a
WA Primary Health Alliance (WAPHA) has recently implemented HappyOrNot, the smiley face customer satisfaction service, in selected general practices in Western Australia, giving patients a simple way to provide immediate feedback on a visit to their local GP.
Patients attending these practices will be asked questions like “How was your visit to the practice today?” and can select one of four Smiley faces, as well as provide additional feedback and comments, via the HappyOrNot Smiley Touch™.
With continuous real time response data available to them, practices will be able to see how
