Secure and efficient Contact Center in the Cloud
As a financial institution, the debt recovery company Intrum Justitia is subject to strict data management, security and confidentiality requirements. The company was equally determined to purchase the market's most modern Contact Center platform. They decided to choose PureCloud® provided by Advania Norway.Intrum Justitia now serves thousands of customers with a future oriented Contact Center where precise and quick routing of all inquiries run through a web interface integrated with relevant business solutions. “We have no more lags or downtime, efficiency has risen, and we experience