GRAHAM RICHARDSON & SON FLYING HIGH WITH THE KITEMARK®
Family owned bodyshop Graham Richardson based in Essex recently gained the Kitemark - setting the high standards that consumers' and fleet managers expect when having their cars repaired. Not all bodyshops are the same: To earn the Kitemark, vehicle body repair shops must prove that they conform to tough new standards set down in PAS 125. These include strict requirements that focus on skills, repair methods, equipment and materials. In addition, workshops must demonstrate that they have repair process management controls in place to monitor activities. All these elements are then assessed