We are a team of generalist-specialists
There are many different ways to organize a company and its departments. Every way has its advantages and disadvantages, but it is important to understand what works best for the business.A Society has organized its processes based on the idea that all our coworkers, regardless of which department they belong to, can influence and enhance customer experience. In our first article we talked about why our financial department has received an extra title ”Service Management”. In this article, which is number 2 in our series