Now we take the next step and make sustainability part of the business strategy and delivering’s to customers. It should be easy to choose Advania also from a sustainability perspective
The aim is to minimise the number of solutions for our contact centres, while at the same time outsourcing the development and optimisation of the system. This will enable us to save money and focus on what we’re good at – helping companies and organisations get paid and individuals to become debt-free.
To once again receive such good feedback from our customers makes us feel extremely proud. It shows that we deliver IT services that make a difference in our customers’ businesses. Having said that, two parties are required in a customer relationship and I dare to say we have the best customers in the industry. They are high-demanding, which means we constantly need to improve
For us at Lowell, it is a top priority for our customers to have the best possible experience in all their interactions with us. That means we have to maintain a high and consistent level of service, something that includes offering a range of different ways of getting in contact with us, so that our employees get a 360-degree view of the customers who contact us. In this way we ensure a consistent customer experience in our contact centre platform.
Advania Marketplace as a service, is something we have been looking for and the solution fits very well into our B2B venture. Since we introduced the platform, we can offer and sell new types of subscriptions more easily as well as other cloud services with a satisfied customer as a result. We previously spent a lot of time tracking costs and billing, while we now have gained control. We are very pleased that we have chosen Advania's solution and look forward to a continued collaboration
I had almost given up before I found Advania. Much of the solutions made for our industry does not fit A Bygg because we operate in a slightly different way.
We are in an extremely rapid development, where more and more teaching, administration and documentation are done digitally. It places very high demands on IT systems, support and service. We are looking forward to continuing the digital journey with Advania as a flexible IT supplier with a broad expertise that fits our needs perfectly.
We are very satisfied with this agreement and the fact that we will have access to modern IT-service, that will support the Stockholm preschools and schools, in their digitization efforts. We look forward to collaborating with Advania AB, for a modern and uniform education, through increased flexibility in access to digital devices
This project has been a success and we have received lots of positive feedback. It is amazing to have an ICT project that people are happy with!