ATS EUROMASTER NOW EVEN FASTER AT HELPING CUSTOMERS
9 January 2013Athletes weren’t the only ones celebrating new personal bests in 2012 – the latest set of roadside rapid response data shows tyre specialist ATS Euromaster beat its own roadside assistance records for the fourth year running – minimising downtime for commercial fleets. 2012 data shows ATS Euromaster’s customer response team and mobile fitting fleet cut the average time from receiving a customer call to arrival on the scene to one hour, five minutes and six seconds. That’s a drop of 17 minutes and 45 seconds from the 2009 times, which ATS technicians have reduced every year