Study finds brands have yet to create the post-COVID-19 digital and mobile experiences customers value most Many pandemic-induced behaviors are here to stay, presenting digital transformation opportunities, according to a study conducte
Sinch Customer Engagement In A Transformed World [Study finds brands have yet to create the post-COVID-19 digital and mobile experiences customers value most.] Study finds brands have yet to create the post-COVID-19 digital and mobile experiences customers value most. STOCKHOLM and SEATTLE — September 29, 2020 — A new global study, commissioned by Sinch (Sinch AB (publ) – XSTO: SINCH), finds COVID-19-induced behaviors such as avoiding crowds, flying, and dining out are here to stay, even in a post-pandemic world. According to the study (