A1 Bulgaria enhances customer care with agent ‘AVA’ built on Teneo
March 10[th], 2023, Stockholm – Telecommunications services and ICT solutions provider A1 Bulgaria has gone live with ‘AVA’, a self-service digital agent to drive a better customer experience and to reduce costs, based on Artificial Solutions ® Teneo.A1 Bulgaria is part of A1 Group, a leading provider of digital services and communications solutions in Central and Eastern Europe with around 27 million customers, currently operating in seven countries: Austria, Bulgaria, Croatia,