World leading distributor chooses a Call Center solution from NatTeknik
World leading distributor chooses a Call Center solution from NatTeknik Ingram Micro in Finland has invested in an advanced Call Center solution from NatTeknik, a wholly owned subsidiary of NetCom Systems. The solution from NatTeknik is based on Lucent Technologies communication servers with advanced features specially adapted for Call Centers. The same solution was recently bought by Ingram Micro Sverige AB, which is one of the biggest distributors on the computer market in Sweden. "A Call Center solution is vital when You have our large volumes of sale and customer calls", says Fredrik