Fish Philosophy is Food for Thought
News release 29th August 2013 Scroll down for high res photoFollowing the results of a recent survey showing customer service in the UK has plateaued for the first time, businesses are being warned not to cut corners in order to stay competitive. According to the UK Customer Satisfaction Index published by the Institute of Customer Service there’s been a slight decrease in overall satisfaction, from 78 out of 100 in 2012 to 77.9 in 2013. Rachel Linstead from Lincoln-based business consultancy Firecracker says in recession consumers are increasingly driven by price but they are