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Total AOC is a team of aviation experts who offer a full support service to private and commercial operators. Their services include setting up an AOC, writing manuals, providing training and acting as post holders. Total AOC’s innovative cloud-based software, Centrik, allows clients to enjoy truly paperless AOC management and helps ensure regulatory compliance. http://www.totalaoc.com

Quotes

Centrik Xchange is a remarkable tool, and Rizon Jet is really excited about being part of the spearhead group bringing it to the industry.
Allan McGreal, CEO of Rizon Jet
Sharing information is critical for operators as it means everyone can learn from each other and improve their practices.
Julian Tubb, Director, Total AOC
Centrik has been essential in allowing us to become one of the first airports to implement SMS Phase 2 Compliance.
Will Curtis, Managing Director, Biggin Hill Airport
On average, Total AOC has rewritten a manual to the highest standards set by EASA, every three days.
Julian Tubb, Director, Total AOC
Using Centrik has made a significant difference in terms of time-saving and efficiency because it eliminates paperwork and tracks everything we do.
James Wiskin, Accountable Manager, Finesse Executive
We have had an unprecedented demand from operators who want someone to help them manage the transition to EASA,
Julian Tubb, Director,Total AOC Solutions Ltd.
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BRITAIN’S BUSIEST GENERAL AVIATION AIRPORT SAVES TIME WITH CENTRIK

27 July 2016Gloucestershire Airport has taken on the cloud-based operational management system, Centrik, to help its hard-working staff boost productivity. The airport – which with more than 75,000 aircraft movements a year is Britain’s busiest general aviation airport – has replaced its labour-intensive and disparate safety management systems with Total AOC’s all-encompassing and powerful Centrik solution. Early estimates suggest that the automation and increased data management have already freed up 2.5 days a week for the airport’s Safety Manager and three days a month for the

FASTJET REAPS THE REWARDS OF CLOUD-BASED OPERATIONAL MANAGEMENT WITH CENTRIK

8 July 2016Fastjet, the low-cost major airline based in East and Southern Africa, has seen its operations transformed with the use of Centrik, the cloud-based operational management system from Total AOC. With a fleet of five Airbus 319s, Fastjet operates from its hub at Dar es Salaam in Tanzania with flights to Uganda, Zimbabwe, Zambia and South Africa. It uses Centrik to manage all its operations, relieving pressure on management and allowing them to focus on growing and transforming the shape of African aviation. David Thomas, Group Operations Director, Fastjet, says: “Centrik

TOTAL AOC HELPS JET EXCHANGE BECOME MAJOR CHALLENGER IN JET CHARTER

24 June 2016Total AOC’s team of experts has helped jet management and charter business Jet Exchange to secure a new AOC for its fleet, which now includes a Challenger 604. Total AOC managed all aspects of the application, from drafting the manuals to providing interview preparation, ensuring Jet Exchange satisfied all the requirements of the Civil Aviation Authority to run charter operations on the mid-range heavy jet. Ian Austin, Managing Director, Jet Exchange, says: “We have been running a managed fleet for eight years, and it’s a huge milestone for us to get an AOC. This is a new

CENTRIK MANAGES THE QUEEN OF THE SKIES FOR CARGOLOGICAIR

20 May 2016Britain’s newest cargo airline, CargoLogicAir, is now managing its Boeing 747 service across the globe thanks to Centrik, the cloud-based operational management system from Total AOC. Stansted-based CargoLogicAir took on the most advanced ops management system on the market to ensure it could handle the operational challenges with flying the Queen of the Skies. Centrik provides a complete ICAO/EASA-compliant management system, with modules for compliance, safety, risk, meetings, training, EFBs, workflows and documents. Operators can also choose to give regulators remote

CASTLE AIR STREAMLINES ITS OPERATIONS WITH TOTAL AOC’S CENTRIK

Release date:  22 February 2016Helicopter charter and sales business Castle Air has found that cloud-based software from Total AOC is making it easy to audit and manage the business in multiple locations. Castle Air uses Centrik to handle its documents, safety management, risk management, training and administration tasks, with its web-based interface ensuring all processes are robustly documented in a transparent manner. Castle Air Managing Director Ross Bunyard says: “Centrik has streamlined the business and is invaluable for our company which has bases nearly 300 miles apart.  The

TOTAL AOC UNVEILS OFF-THE-SHELF SOLUTION SO PART-NCC OPERATORS CAN COMPLY AND FLY

Release date:  05 January 2016With new Part-NCC regulations due to come into force in August 2016, Total AOC has unveiled a bespoke software system designed to provide an off-the-shelf solution for instant, easy compliance. Centrik Xpress, a cloud-based management system, has been specifically designed for Part-NCC operators. Featuring modules to enable the user to effectively manage Electronic Flight Bags (EFB), Documents, Safety Management System (SMS) and Training, Centrik Xpress provides an all-in-one solution to the new regulatory requirement for a management system. Julian Tubb,

CSE CITATION CENTRE SMASHES EASA SMS DEADLINE THANKS TO CENTRIK FROM TOTAL AOC

23 October 2015CSE Citation Centre has hit full throttle in its race to beat the EASA Safety Management System (SMS) deadline for Part 145 MROs thanks to Centrik, the cloud-based operational management system from aviation support specialist Total AOC. The Cessna service centre adopted the system after a demonstration by Total AOC, which showed how Centrik provided an EASA-class SMS that was tailored to its specific requirements. CSE also realised Centrik could manage many other aspects of its operation through Total AOC’s integrated multi-module management system, which includes quality,

QUAERO SPEARHEADS SUCCESS FOR TOTAL AOC’S CENTRIK IN MALTA

5 October 2015Aviation services specialist QuAero has been appointed by Total AOC to distribute its powerful operational management tool Centrik within Malta, opening up a new market which is rapidly growing. Thanks to the appointment, Centrik has already been deployed within a number of Maltese operators and is now used by the country’s aviation regulatory authority, Transport Malta. Centrik provides a complete EASA-compliant management system, with modules for compliance, safety, risk, meetings, training, EFBs, workflows and documents. Operators can also choose to give regulators

TOTAL AOC HELPS CAPITAL AIR CHARTER JOIN THE JET SET

27 July 2015Total AOC has helped Exeter-based Capital Air Charter put its first jet into charter operations by adding the new type to the firm’s AOC. The Rigby Group-owned business is now able to offer chartering on a new Cessna Citation CJ3, offering greater range and payload over the existing fleet of KingAirs and Chieftains. Total AOC was appointed to handle the type approval after it successfully took Capital Air Charter through the EASA transition last year. Capital Air Charter Managing Director and Chief Pilot Malcolm Humphries says: “After handling our manual rewrites last year,

TOTAL AOC’S CENTRIK XCHANGE DELIVERS FREE INFORMATION SHARING FOR OPERATORS

1 July 2015Total AOC has launched a new service designed to make it easy for operators to exchange safety and compliance/quality information to improve their own practices. Centrik Xchange, based on Total AOC’s innovative cloud-based management software, Centrik, provides a central database that can be accessed easily by any operator. The safety database is free of charge to access. Operators can publish their air safety reports, hazards, incidents, standing hazards as well as their risk assessments. These will be anonymised but available for viewing or even incorporation as a

NEW DIRECTOR FOR TOTAL AOC

28 April 2015Nathan Burkitt - one of two founders of aviation support services provider Total AOC - has joined the company in a full time capacity. Burkitt joins the international business from Virgin Atlantic, where he was previously Training Standards Manager. He has been involved in aviation since 1997, starting as a First Officer for a UK-based short haul flyer. He later became a Training Captain flying a mix of Short, Medium and Ultra Longhaul. With almost 9,000 hours’ flying in Boeing 737s, 757s and Airbus A330s and A340s, Burkitt is a highly experienced and current pilot, trainer

TOTAL AOC’S CENTRIK REDUCES NEW OVERSIGHT CHALLENGES FOR OPERATORS

19 March 2015With the change to performance-based oversight as a result of new EASA standards, Centrik, the cloud-based aviation management software package from Total AOC is helping to reduce onerous oversight requirements on operators. Centrik’s ability to collate and manage every aspect of aviation operations, combined with its ease of accessibility anywhere in the world, means operators can quickly demonstrate to regulators they have the reliability and compliance to operate independently without having to be constantly audited. Centrik provides complete management of all areas of

TOTAL AOC’S CENTRIK GIVES AIR CHARTER SCOTLAND COMPLETE VISIBILITY

27 February 2015Air Charter Scotland has become the latest operator to deploy Total AOC’s Centrik management system after seeing its potential to transform the visibility of its operations. Having originally approached Total AOC to assist in completing manuals for the EASA transition, the South Lanarkshire-based charter business quickly realised that Centrik could make operational management even easier and deliver improvements on its Safety Management System. Air Charter Scotland Flight Operations Director Gary Pottage says: “When Total AOC introduced Centrik to us, we knew

TOTAL AOC AUDITS MALDIVIAN DOMESTIC CARRIER

Total AOC has completed a full operational audit of Maldivian domestic airline Flyme to help the carrier ensure it continues to operate with high levels of safety. The team from Total AOC travelled from their home base at Biggin Hill to the Maldivian capital, Malé, to audit flight operations, ground operations and cabin standards for quality and safety. Flyme operates a range of turboprops to provide connections between the multiple islands that make up the Maldives, plus its unique luxury Seeplane for sightseeing and shark-spotting. Flyme Quality and Safety Manager Mohamed Ahmed says:

CENTRIK SPURS GROWTH FOR SAXONAIR

7 January 2015Norwich-based SaxonAir is the latest aviation provider to discover how Centrik, the cloud-based management system from Total AOC, has enhanced its operations. SaxonAir, which provides a diverse range of aviation services ranging from fixed-wing and helicopter charter flights to FBO support and aircraft sales, has deployed Centrik to successfully transition an array of diverse systems such as safety management, compliance monitoring and intranet all into one central location. As a result of the changes, SaxonAir is improving the efficiency of its business management,

TOTAL AOC TRANSFORMS AIRPORT MANAGEMENT WITH CENTRIK

11 November 2014Total AOC has further developed its revolutionary management software, Centrik, to enable airports to benefit from the seamless cloud-based services already enjoyed by operators flying to destinations worldwide. Crucially, Centrik has been designed in line with EASA requirements, making it easy to achieve compliance. The new version maintains the familiar and effective multi-platform interface for managing every factor involved in running an airport, including safety, risk and training, but comes with a host of airport-specific features that put total control of all

TOTAL AOC AUDITS COLOMBIAN OPERATORS FOR IMPALA

5 November 2014Total AOC has helped ensure the safety of staff for a global logistics company operating in Colombia, by auditing the South American country’s private aviation operators. The team from Total AOC spent several days with seven operators, conducting a variety of audits and compiling reports on crucial elements such as company safety culture, regulatory compliance, training and overall operations. The project was carried out for Impala, the logistics subsidiary of global commodity trader Trafigura, with the view of supporting Trafigura’s enterprises in Colombia. Kasyan

TOTAL AOC HITS A CENTURY WITH 100-MANUAL MILESTONE

24 October 2014Total AOC has hit a mighty manual milestone by updating and completing more than 100 manuals for customers during 2014. To ensure operators meet the EASA transition deadline of October, Total AOC has successfully completed 102 manuals in less than 10 months. Julian Tubb, Director, Total AOC says: “We are phenomenally proud of this achievement. On average, Total AOC has rewritten a manual to the highest standards set by EASA, every three days.” He adds: “The need to comply with EASA regulations has created considerable challenges for operators needing to rewrite

CAPITAL AIR CHARTER IS EASA-READY

12 September 2014One of the South West’s largest private air charter companies, Capital Air Charter, has EASA-compliant manuals ahead of the regulation deadline after drafting in support from Total AOC. The Exeter-based flyer, which specialises in providing air ambulance services, has a fleet of three Beechcraft King Airs and five Piper Chieftains, which operate across Europe. The new regulations, which replace EU-OPS, come into full effect from 28th October. AOC holders who do not comply with the new regulations will be liable to have their AOC suspended, meaning their aircraft will

CYPRUS AIRWAYS SETS UP IN-HOUSE AIRBUS TRAINING THANKS TO TOTAL AOC

12 September 2014Cyprus Airways has set up an Airbus in-house training facility, thanks in part to the administrative excellence of Total AOC. The airline approached Total AOC at the start of 2014 following an industry recommendation, with a view to securing drafts for everything required for ATO setup, including course materials, manuals, course structures, safety management and quality control. Cyprus Airways Head of Training Theodoros Ioannides says: “Total AOC did a very good job – everything was carried out according to the deadlines we set for the project, and they did not

TOTAL AOC’S CENTRIK GIVES AVIATION BEAUPORT COMPLETE CONTROL

11 August 2014Total AOC’s Centrik management software has revolutionised operations for Aviation Beauport according to Chief Pilot Phil Clarke. Aviation Beauport originally approached Total AOC with a view to updating and streamlining flight manuals. Clarke says: “I’d heard from others in the industry that Total AOC was extremely quick and efficient, and able to put together a top-class package of manuals within a month.” Clarke was very happy with the manual drafting process, thanks to the clear expertise of the team at Total AOC, who are experienced pilots and have an unparalleled

LONDON EXECUTIVE AVIATION FLIES WITH TOTAL AOC’S MANAGEMENT TOOL

25 July 2014London Executive Aviation (LEA), one of Europe’s largest business aviation charter operators, has radically improved the efficiency of its management systems after adopting Total AOC’s Centrik software solution. The Essex-based flight provider, which runs a fleet of eight different aircraft types ranging from the King Air 200 to Legacy 650s, had trialled two alternative systems to manage operations before streamlining processes with Centrik. The innovative cloud-based solution allows operators to experience truly paperless AOC management and helps ensure regulatory

TOTAL AOC WEIGHS IN WITH NEW SOFTWARE AND MANUALS FOR HEAVY JET SPECIALIST

30 May 2014Specialist aircraft business Finesse Executive says it has ‘significantly’ increased efficiency across its global operations since implementing Total AOC’s Centrik mobile management software.   The London-based bespoke aviation provider, which manages aircraft, sales and acquisitions, was keen to introduce a mobile communications solution to streamline processes and provide uniformity to all its pilots across the world. Accountable Manager, James Wiskin, said Finesse Executive compared a number of different management solutions before choosing Centrik. He said: “We had a

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