K3 lifts Dudson’s service to new levels
Dudson Group, the world-leading ceramic tableware manufacturer and supplier, is a power user of K3’s SYSPRO ERP system and Microsoft Dynamics CRM. The system is used worldwide at locations in Stoke-on-Trent, London, Toronto (Canada), Valencia (Spain), Rosebery (New South Wales, Australia) Paris and Digoin (France) and Raleigh (North Carolina, USA). Dudson recognised that it could gain more benefit from its IT investments by integrating ERP with CRM. This would empower its sales force and make it easier for managers to monitor sales activity and performance. K3 recommended and installed