‘Hey, I like your style’ – success for KappAhl
In autumn 2012, KappAhl launched its ‘Hey, I like your style’ advertising concept – an homage to its core customer and her style. Customer surveys and positive sales trends show that the advertising concept is one of several successful initiatives from the fashion chain.“I’m very pleased with the efforts made to strengthen KappAhl’s customer relationships,” says President and CEO Johan Åberg. “Increased sales in a weak market show that we are reaching our customers.”The fashion chain is seeing positive results in its regular surveys. In terms of customer satisfaction, the surveys show