Kappahl investing big in digital transformations
As part of its ongoing transformational journey, Kappahl is making a major investment of SEK 200 million into a comprehensive digital transformation. With Microsoft Dynamics 365 and Azure as a strategic platform, the chain is laying the groundwork for new business and a forward-facing customer experience in both physical and digital sales channels. “In a couple of years, Kappahl’s business support will be at the very cutting edge for our industry, helping to create inspiring customer experiences every day,” says Kappahl’s CEO Elisabeth Peregi.One aspect of Kappahl’s all-new brand