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The gap analysis that K3 ran for us two years ago is still proving useful in making our business more efficient today
Clive Smith, Financial Controller, SIC
With greater access to the QlikTech team we can solve even the most complex of requirements for our QlikView customers quickly and to a high standard
Simon Devine, Business Intelligence Practice Manager, K3
“Companies need to be realistic and prioritise their payments
Brett Barton, managing director of Cranfield Business Recovery
Demand for commercial property in the manufacturing, automotive and supply chain markets definitely improved throughout 2012 and it is within growing industries like these that the market will continue to grow throughout 2013
David Holt, Director, D&P Holt
Businesses need to be aware of how they manage their software licenses better to ensure full compliance and to confirm they have no unlicensed software
Jason Price, Head of Sales, K3 Managed Services
We are constantly innovating our products and by partnering with DriveWorks we are able to help our customers confidently bring their manufacturing and sales knowledge together.
Andy Latham, Managing Director, K3 Syspro
As digital channels continue to mature, it is becoming increasingly difficult for businesses to place blanket bans and restrictions on Internet access.
Jason Price, Head of Sales, K3 Managed Services
We needed to invest in a solution that could handle daily and hourly data, in order to enable us to respond instantly to customer orders
Paul Burnett, Finance Director, Invertec
We do feel more comfortable in the knowledge that should anything go wrong, we have the ongoing support of K3 Managed Services. If we do experience a problem, the support team will resolve it.
Mark Ansell, Project Manager, WIRS
The latest export figures demonstrate that overseas trade is steadily on the rise and we have experienced this with an increased demand for our own services throughout the year
Sophie Howe, Managing Director, Comtec Translations
The aim of our consortium is to provide a bespoke selection of the services that individually suit the need of each client, and which really help them to make their marketing activities work for them.
Warwickshire Creative Fusion founder, Tony Probert
Barcode technology has long been recognised as a key enabler in improving supply chain management and we are pleased to be able to provide our customers with a software product that makes it quick and easy to implement
Andy Latham, Managing Director, K3 Syspro
When K3 Syspro came back to us with the customised load planning software, we were immediately impressed with its functionality and how it supports editing, data input and validation
Garth Wilkinson, Operations Director, William Say and Co.
If you want to trade successfully in international markets, it always helps to learn the local language
Sophie Howe, Managing Director, Comtec Translations
This operational function has been provided not only to save payroll clerks time and reduce costs, but to also give workers a quick, secure and easy way of accessing payslips and checking their records
Kevin O’Donnell Head of HR Development at K3 Syspro
Your IT system should not only be flexible enough to stay in sync with your business priorities as they alter, but should also act as a proactive change agent, allowing you to exploit opportunities and identify threats
Jason Price, Head of Sales at K3 Managed Services
As Russia goes through a heavy period of airport builds, the memories of last year’s Yaroslavl disaster act as a stark reminder that runway safety needs to be carefully considered
Adrian Harrison, Managing Director, Pollite
We’re really excited to be joining forces with Logic Energy as they have some really innovative technologies that allow the customer to really understand where they are using their energy
Jason Davies, Managing Director, Advanced Carbon Energy Solutions
We are pleased to be taking on new clients such as Repose, which is a manufacturing company in one of our key target markets.
Dr Denise Taylor, Managing Director, Bridge PR & Media Services
The job lent well to our own strengths of working with the customer to come up with a bespoke design that works for them
Dave Reynolds, Sales Director of Logan Teleflex
We tried everything beforehand from DAT backup software to external disk drives but nothing was able to restore beyond 24 hours. With the cloud, our data is backed up for much longer and it is much more secure than we could ever make it
Richard Grant, Financial Controller, éclat Marketing
Why look to London and other cities for creative services when you have everything you need right here in the Midlands?”
Tony Probert, Managing Director at LightMedia Communications
We are very excited about the software that K3 Syspro demonstrated to us and after speaking to an existing K3 Syspro customer using the same system, we expect it to improve our business over the next 10 to 15 years
James Bowyer, Managing Director, Bowyer Engineering.
Pollite was always a leading candidate to supply the frangible masts for the Sydney Stop Bars project. They provided a fully compliant, cost effective solution for the project, helping to ensure the work was completed to the exacting standards expected by a major airport such as Sydney.
Andy Sole, Strategic Development Director of ATG Airports
Askews are showing their ability to adapt to the cloud and bring a new way of thinking to an old profession.
Francesca Holmes, Sage One Business Consultant
The majority of people that we cater to are busy executives that often do not have time to sit down at a computer to visit our website. This mobile web app from Digi-Vu has enabled us to be more flexible to our customers and really boost our digital presence
Denise Taylor, Managing Director, Bridge PR & Media Services
The workshop provided good networking opportunities and I gained further knowledge of certain social media management
Dean Walton, managing director of Mask-arade and director at Alumet Solutions
To not have a single ground level safety breach reported in a year is a fantastic result.
Les Smith, Project Leader at Capital Projects, Aberdeen Airport
Having our product profiled in this Microsoft publication allows us to show our current and future clients that K3’S SYSPRO ERP solution is internationally recognised within the manufacturing sector
Andy Latham, Managing Director, K3 Syspro
The key is managing your IT budget to accommodate IT innovation and implementing that budget for business advantage
Jason Price, Sales Manager, K3 Managed Services
We want the experience of all Good Garage Scheme customers to be the best they receive at a service and in order to achieve this, it is important that we continue to evaluate and improve customer service performance
Anndi Sheppard, Marketing Manager, Good Garage Scheme
Before my car received the Petrol Saver Treatment it kept stalling the first time I would start the ignition. The car now runs smoothly and I have no starter problems.
Christine Jackson, winner of a year's supply of fuel
Miles Better has become an instantly recognisable figure for motorists that represents the quality service that drivers can expect from independent garages
Anndi Sheppard, Marketing Manager, Good Garage Scheme
In a business like ours you cannot allow personal data to fall into the wrong hands. Knowing that Cloudmetix offers extensive security and protection is very reassuring.
Annejulie Webb, Managing Director, Prestige Recruitment
Our software developers have dedicated themselves to creating a product that makes it easy and cost effective for our customers to gain the many benefits of connecting their world class SYSPRO ERP and Dynamics CRM systems
Andrew Bray, K3 General Manager
We all had a fantastic time going back to our school days for BEN. The charity does some excellent work supporting those that work in our industry and we are always keen to support them as best we can
Anndi Sheppard. Marketing Manager, Good Garage Scheme
K3 have provided us with a solution that will save us a lot of time and expense compared to our previous system
Barry Linnard, Sinclair’s independent consultant
These appointments will help us to drive the business forward even further over the coming months and is testament to the rapid progress the business has made over the last few years
Paul Blore, Managing Director, Netmetix
We are delighted that K3 has for some time, a future perfect ERP solution that is trustworthy, reliable, easy to use and which is outperforming in terms of total cost of ownership
Andy Latham, Managing Director, K3 Syspro
We are delighted to have teamed up with Vauxhall to offer this exclusive deal to their garages. Poorly maintained air conditioning systems can be very dangerous to motorists so by offering a special air conditioning de-bug offer to drivers, MasterFit dealers can eliminate any future health issues associated with clogged up air conditioning systems
Rachel Greasby, General Manager of Forté
It is my aim to help my customers make more profit and improve their own customer’s experiences through using Forte´ products.
Addison Howe, National Accounts Manager
It is more important now than ever to keep your business continuity plan fresh, in order to avoid losing large sums of money and productivity.
Jason Price, Head of Sales at K3 Managed Services
It is great to see India putting the spotlight on frangibility. Approach poles are a small part of airport infrastructure that can lead to additional fatalities if they do not perform correctly and break on impact.
Adrian Harrison, Managing Director, Pollite
In this day and age, social networking really can help a business to interact with its customers on a more personal level and this is proof that it can be advantageous to businesses in the motoring sector.
Anndi Sheppard, Marketing Manager, Good Garage Scheme
Having such a well-regarded Coventry business take the first step I’m sure inspired other businesses to follow suit.
Jane Hytch, Imagineer Productions
The best thing about CRM is that everything comes to us through a Microsoft interface. We are all familiar with Microsoft software, so using the CRM system is a relatively simple procedure.
Kevin Barker, Business Analyst, Dudson
Where previously a quarterly stock take would have taken two to three days, we could now get it done in no more than two days, freeing us up to get on with other aspects of the job
Cheryl Thompson, Secretary to the Directors, Directa
We had a number of really creative entries but in the end we settled for Miles Better, as it represents the ethos of our member garages – they all strive to offer miles better service every time you visit!
Anndi Sheppard, Marketing Manager, Good Garage Scheme
We’ve seen our work volumes increase and SYSPRO will allow us to scale up and improve our efficiencies.
Ali Soomro, MIS Project Manager, SPC
It is important that businesses are aware of the benefits of BPO
Neil Askew, managing director of Askews Accountants
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Good Garage Scheme offers customer training to members

The UK-wide Good Garage Scheme is offering customer service training courses to member garages to help them continue to offer the best service possible to motorists and enhance the customer experience. The new initiative comes in light of an on-going ‘mystery shop’ campaign that evaluates member garages on all areas of their operations, including reception, customer care, telephone call handling and overall workshop performance. As part of the mystery shop exercise, specific faults were introduced to vehicles being serviced, which were then checked afterwards to see if they had been

Good Garage Scheme proves social media can help the automotive industry

The UK-wide Good Garage Scheme has proved that social media can benefit the automotive business by recruiting a new member through consistent social media activity. Manchetts Garage based in Cambridge and Newmarket was already aware of the Good Garage Scheme but was unsure of the member benefits. The independent garage already had its own Twitter account, from which it regularly tweeted special offers and blog posts. Upon seeing a number of consistently informative tweets from the Good Garage Scheme, Manchetts sent a direct message over the network to enquire about becoming a member. “

Prestige car owners turning to independent garages

Owners of high-end vehicle marques are increasingly turning to independent specialist garages for care and servicing, according to the UK-wide Good Garage Scheme. Prestige marques BMW, Mercedes and Jaguar all make the top ten list of car manufacturer searches carried out by visitors to the Good Garage Scheme website, www.goodgaragescheme.com. Once again, popular vehicle model Ford tops the list, closely followed by BMW and Volkswagen in second and third place respectively. The research aimed to highlight that motorists are looking to have their quality vehicles serviced by a

Lucky Motorist can now keep in ‘Touch’ with the Good Garage Scheme

Chance competition entry earns lucky motorist an iPod Touch and the chance to learn more about his local independent garageA chance competition entry in At Home With Lorraine Kelly’s online magazine has won a lucky Nottingham based motorist an iPod Touch and introduced him further to the Good Garage Scheme, who organised the competition. Chris Veevers isn’t the sort of person who regularly enters online competitions but upon seeing the prize, decided to give it a go. To his surprise, Chris was chosen over 8,000 entrants as the winner and was awarded with his prize at his local Good Garage

Half a million reasons to use your local Good Garage Scheme member

There are now half a million reasons why you should use your local Good Garage Scheme member after the regulatory body received a landmark 500,000 feedback comments on its website.To mark the impressive milestone, the Good Garage Scheme has awarded a free tank of fuel to the lucky motorist that left the 500,000th feedback comment. With several thousand independent UK garages listed in the Good Garage Scheme, feedback is a very important tool for its members and a vital accessory for new business. Through its website, the Good Garage Scheme has been compiling feedback comments from

Defeat the early chill with a Good Garage Scheme Winter Check

With the threat of an early winter looming, it is crucial for drivers across the UK to prepare for severe and sudden changes in road conditions. Forecasters are already predicting early snow, which could have consequences for motorists if their vehicles are not in top working order.England’s weather can constantly change and experience has shown our Autumn/Winter period to cause endless havoc, so drivers should be prepared come rain, ice or snow. What are the risks of not having your vehicle checked? Dangerous accidents: Tyres and brakes are two fundamental features to maintain on

Good Garage Scheme members help drivers give early winter the cold shoulder

Members of the Good Garage Scheme are being offered the opportunity to reassure their customers of a high quality service by providing them with a 20-point Winter Check.Nearly 3,000 member garages are advising customers to step it up a gear and get their vehicles prepared for the early winter we are being warned about. Despite the heat wave we saw at the end of September, there is growing speculation sparked by weather organisation, Exacta Weather, that we could see an early snowfall. The Good Garage Scheme has re-launched its comprehensive 20-point Winter Check so that garages and

Good Garage Scheme turns up the volume of BEN charity

The Good Garage Scheme presented a set of wireless microphones as a gift to the Coventry day care centre of BEN the automotive industry charity at the end of last month.They have also helped in raising the charity’s profile via their social media outlets. With over 3,000 member garages, and tens of thousands of website hits each month, the Good Garage Scheme has proven a valuable channel for BEN to make itself known. Funds were raised in July to buy the day centre their chosen donation through an office summer beach party as part of National BEN week. It involved staff at the Good Garage

Good Garage Scheme customer wins iPod for singing garage’s praises

It was like music to the ears of Brenda Hare, a longstanding customer of Good Garage Scheme member Ivybridge Motors in Devon, when she was told she had won a brand new Apple iPod touch.Brenda was thrilled to be selected from over 20,000 feedback forms submitted over a three- month period by member garages across the UK. As a regular customer of Ivybridge Motors, Brenda said in her feedback: “Although I have moved away from Ivybridge and now live closer to Exeter, I will continue to use this garage as I can be absolutely certain that they will deliver excellent service every time I need

Misfuelling prompts Good Garage Scheme to 3-in-1 insurance launch

The UK-wide Good Garage Scheme has launched a 3-in-1 insurance deal for customers of its member garages and workshops.It has been developed in the wake of a Good Garage Scheme www.goodgaragescheme.com poll of nearly 2,000 motorists that revealed 51 per cent had put the wrong fuel in the car themselves at the pumps or knew someone who had. The 3-in-1 insurance – which covers misfuelling, plus alloy wheel and MOT insurance cover – starts from less than £2.50 a month. Details can be found on the Good Garage Scheme website home page. Experts at the 3,000-strong member organisation said

More business on a plate for Good Garage Scheme members

Members of the UK-wide Good Garage Scheme are being given the chance of new business on a plate, courtesy of a new partnership deal.The Good Garage Scheme www.goodgaragescheme.com has teamed up with number plate printing solution and component suppliers Tennants UK to enable its members to become approved number plate suppliers. Under the deal, Tennants UK is supplying and supporting Good Garage Scheme members with its discounted ‘Business in a Box’ package, plus a large range of discounted number plate sizes, shapes, fixings and accessories. The ‘Business in a Box’ package includes:

Apprentice scheme launched by Good Garage Scheme

While Lord Sugar has made the headlines following his successful hiring of a new apprentice, the UK-wide Good Garage Scheme has launched its own search for apprentices to work with garages in the independent motor repairs industry.The Good Garage Scheme www.goodgaragescheme.com, in conjunction with leading automotive apprentice and automotive customer services trainer Skillnet, has developed an initiative to find new apprentice technicians for its membership of independent garages and workshops. Garages and workshops can register their interest with the Good Garage Scheme via its member

More motorists gear up to avoid holiday havoc

More and more motorists are gearing up to avoid the potential holiday horror of vehicle breakdowns, according to industry experts.A recent poll by the UK-wide Good Garage Scheme www.goodgaragescheme.com has revealed that 58 per cent of drivers do not have their cars checked at a garage before setting off on a motoring holiday. And with ‘austerity’ prompting many to look at holidaying at home this year, experts at the Good Garage Scheme said the importance of checking vehicles before setting off is more vital than ever. Phil Dugmore, technical manager at the Good Garage Scheme, said: “

Motorists – avoid holiday havoc this summer!

Stress and anxiety on the rise? It can only mean school’s out and the UK holiday season is here again! But with ‘austerity’ ringing in everyone’s ears many UK holidaymakers will be taking a ‘staycation’ on home shores this year rather than heading to overseas hotspots. So why add to your holiday stresses by not ensuring your car is in tip top condition before hitting the UK’s roads this summer? YOU can avoid potential holiday havoc by making a few simple checks before you head off on your hols.What can I do? Yes, it’s time to think about taking that well-earned summer break and double

Motorists – avoid holiday havoc this summer!

Stress and anxiety on the rise? It can only mean school’s out and the UK holiday season is here again! But with ‘austerity’ ringing in everyone’s ears many UK holidaymakers will be taking a ‘staycation’ on home shores this year rather than heading to overseas hotspots. So why add to your holiday stresses by not ensuring your car is in tip top condition before hitting the UK’s roads this summer? YOU can avoid potential holiday havoc by making a few simple checks before you head off on your hols.What can I do? Yes, it’s time to think about taking that well-earned summer break and double

Motorists wise up to better fuel efficiency

Escalating costs of fuel and insurance. We’re all well aware of how expensive the cost of motoring has become. Getting more for your money is becoming increasingly important with better fuel efficiency and keeping vehicles in the best possible condition high on the agenda.How can I start? Developing better driving habits is the key to ensuring YOUR vehicle is running as fuel efficiently as possible, including: · Staying within speed limits and avoiding driving aggressively · Avoiding sharp breaking and accelerating – and save up to 30% in fuel costs · Planning journeys to

Ford and Volkswagen drivers top Good Garage Scheme survey

With austerity being the watchword of the moment, drivers of popular marques Ford and Volkswagen are increasingly turning to independent specialist garages, according to the UK-wide Good Garage Scheme.They topped the latest ‘Top Marques’ searches carried out by visitors to the Good Garage Scheme website www.goodgaragescheme.com. The survey aimed to highlight how many motorists of specific marques are looking to have their quality vehicles serviced by a specialist independent garage rather than taking it to a main dealer. Motorists visiting the website can find their nearest Good Garage

‘i’ on the prize for Good Garage Scheme customer

An in-car entertainment specialist scooped a state-of-the-art gadget of his own, thanks to the UK-wide Good Garage Scheme.Jaguar project engineer Shrenik Chikani won an Apple iPad after downloading the Good Garage Scheme app from the organisation’s website www.goodgaragescheme.com. The married father-of-one from Coventry landed the prize after his name was drawn first in the competition which ran throughout the UK. He said: “I didn’t download the app to win a prize so it was really exciting to win because it’s a really nice gadget. I couldn’t believe I’d won and it was a really great

Energy saving scheme gives Good Garage Scheme members power to control overheads

A new energy saving scheme has given members of the UK-wide Good Garage Scheme more power to keep on top of their utility overheads.Members of the Forté-backed scheme have already made massive savings on utility bills after the self-regulatory organisation linked up with Utility Watch, the UK’s fastest growing energy consultant. Utility Watch is providing Good Garage Scheme members with corporate buying power on commercial gas and electricity contracts to help them make huge savings on current market prices. Benefits include: · Guaranteed best price from energy suppliers ·

How to drive down your fuel costs!

Petrol and diesel have continued to rise to record new highs at the pumps and many drivers are feeling more and more squeezed, particularly if they are unable to cut down on their journeys. According to the AA, the UK has the eighth highest unleaded price in Europe and the second highest diesel costs.So, with money tight, the Good Garage Scheme is giving advice to motorists on how to improve vehicle fuel efficiency. A major tip is to continue to have your vehicle serviced; saving the pounds by cutting out on essential servicing could prove to be ‘false economy’ and possibly a more expensive

Good Garage Scheme ‘Springs’ into action

A campaign to ensure motorists’ vehicles are in top condition this spring has been launched by the UK-wide Good Garage Scheme.The Forté-backed Good Garage Scheme www.goodgaragescheme.com has launched its comprehensive 21-point ‘Spring Check’ for member garages to offer their customers, following the hammering many vehicles have taken during the winter ‘big freeze’. Post-winter problems can include salt build up which can be highly corrosive if left unattended and can cause major long-term damage to a vehicle’s under body. Harsh winter conditions could also have taken their toll on

Spring Check gets motorists out of a hole!

Motorists rejoice! The freezing weather and the motoring hazards that go with it are becoming a distant memory.But the aftermath of this winter’s ‘Big Freeze’ has left a lasting impression – namely the rise and rise of the dreaded pothole! While an extra £100m has been pledged to combat the pothole predicament, what have YOU been doing to ensure YOUR vehicle is in the best condition to take to the roads this spring. I’ve packed away the de-icer but is there anything I should be looking out for?Contending with snow and ice is one thing but the often hidden effects of driving on gritted

Motorist wins Nintendo Wii in Good Garage Scheme competition

A surprise competition win has made it a happy New Year for Good Garage Scheme customer Yvonne Donnelly.Yvonne landed the top prize in the Forté-backed organisation’s latest feedback draw competition after using Enfield-based Good Garage Scheme member Empire Garages for work on her vehicle. She chose a Nintendo Wii as her prize which was presented to her by Ajay Gokani of Empire Garages and Good Garage Scheme representative, Tyron Dodgshun. All customers of Good Garage Scheme members are invited to give feedback on the service they receive and are entered into a prize draw which takes

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